Contact Time Warner Cable Arena: Find below customer service details of Time Warner Cable Arena, including phone and email. Besides contact details, the page also offers an overview of the indoor stadium and its services. Reach the customer service below for queries, complaints or feedback.
Office
333 East Trade Street
Charlotte, NC 28202
United States
Directions: Google Maps
Customer Service
Phone: 704-688-9000 (general)
Phone: 1-800-745-3000 (tickets)
Phone: 704-HORNETS (Hornets queries)
Phone:Â 704-688-8600 (Box Office)
Phone: 704-688-8901 (Suites)
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About Time Warner Cable Arena
Time Warner Cable Arena is an indoor stadium located in Charlotte, North Carolina. It was opened in the year 2005 and is owned by the City of Charlotte. The stadium, a premier place for basketball, ice hockey, pro-wrestling and live entertainment, can accommodate up to 20,200 visitors. Constructed at a cost of $315 mn (2016 estimate), Time Warner Cable Arena is currently home to NBA’s Charlotte Hornets. Also known as ‘The Hive’ and ‘The Cable Box’, the arena will reportedly host the 2017 NBA All-Star Game.
Unique for its artwork and displays, the Time Warner Cable Arena boasts of the largest scoreboard in any indoor entertainment venue across the country. It is 38-feet-high, 36-feet-wide and its full-screen LED technology allows unlimited configuration of live and recorded videos and scores. Tickets for games and live events can be purchased at the Box Office or online via Ticketmaster. The Box Office is open Monday to Friday, 10am to 6pm. Access the seating charts on the website to locate your seat for basketball, hockey or concert.
Guests seeking a VIP experience can enjoy games and live events through suites, royal boxes, terrace tables, club seats and courtside seats. The suites come with 16, 18, and 22 person capacity. It come with luxurious decor, flat screen televisions, dedicated hospitality staff, private parking, dining options and discounts on merchandise. Royal boxes come with complimentary dinner and drinks, access to Club lounges, parking in close proximity to the arena, private VIP entrance and comes equipped with flat screen televisions. The Courtside seats provide access to the Grant Thornton Crown Club, complimentary food, complimentary parking, among other benefits.
Guests to the venue can park at any of the 30,000 off-street parking spaces. There is also regular bus and Lynx light rail services. Those requiring wheelchair assistance can reach the Guest Services staff at sections 102 or 208. Prohibited items at the venue include banners/flags, outside food/drinks, weapons, fireworks, frisbees, strollers, tripods, umbrellas, bats, balls, illegal substances, laser pointers, professional cameras and large bags. For more information or queries on upcoming events, parking, tickets, refund/cancellation, lost and found items, or others, reach the Time Warner Cable Arena customer service.
