Find below the customer service details of Threadless. Besides contact details, the page also offers a brief overview of the apparel company.
Head Office
400 N Morgan Chicago
IL 60642, United States
Phone: 773-878-3557
Support
Email: help@threadless.com
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About Threadless
Threadless started as a t-shirt company in Chicago in 2000. Over the years, artists from across the globe have joined Threadless to showcase their art worldwide. Today, it is a community of thousands of independent artists, all from different backgrounds and communities that use the platform to make and sell art.
With the tagline ‘Make Great Together’, Threadless exists to give more opportunities to people everywhere who believe in art. Anybody looking for a platform to showcase their art is allowed to join Threadless. You can join this platform to sell your art.
What to Shop?
There is a large collection of apparel for both men and women. You can find t-shirts, sweatshirts, hoodies, tanks, shoes, socks for men. Women can shop from a large collection of t-shirts of different styles, leggings, tanks, sweatshirts, pullover hoodies, socks, shoes. The children’s collection includes bodysuits, t-shirts, hoodies, and long sleeves.
You can either shop from the apparel section or theme-wise. The themes range from social causes and challenges to art styles. There are also genres like food, animal, space, nature, love, etc. There is also an artists section from where you can select the artist and the goodies you want to purchase from him.
Besides apparel, you can also purchase different types of hats and beanies. There is also an accessories section. You can pick mugs, backpacks, totes, bags, phone cases, beach towels, skateboards, and stickers from the accessories. You can find different stationery items like notebooks, journals, and greeting cards for different occasions.
Home Decor is another popular section where you can find a duvet, blankets, rugs, laundry bag for your bedroom, different kitchen and bathroom products. If you like adorning the walls of your house with pretty wall art, then the wall art section will be your favorite section. Unique and funky printed wall arts are also available on the website.
Payment & Cancellation Terms
If you like the products on Threadless, you would definitely like to buy the products. Once you have selected the products, you can use major debit/credit cards or PayPal to make the payment. Students enjoy a 25% discount on all products across the website.
Threadless ships its products worldwide. The shipping cost depends on the weight of the product, the shipping method selected, and the address. You can view the shipping charge in the second step of the checkout. Customers can enjoy free postal shipping for orders above $99. However, this is not available on skateboards and some wall arts.
Once you have placed the order, you can change it as long as it has not been shipped or processed. Since the products at Threadless are custom-made after every order, you won’t be able to replace or return them. However, Threadless offers a happiness guarantee. This means that if you are not satisfied with the product, you can give the team at Threadless a call or drop an email within 60 days, and your product will be replaced or returned free of cost.
Whether you’re an artist looking for a platform to showcase your work or someone who loves supporting artists and their work, Threadless is a unique place that serves both the purpose.