Find below the customer service details of Tennis Warehouse. Besides contact details, the page also offers a brief overview of the sporting goods company.
Head Office
181 Suburban Rd.
San Luis Obispo, CA 93401,
United States
Support
Phone: 1800-883-6647
Email: info@tennis-warehouse.com
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About Tennis Warehouse
One of the largest online specialty tennis stores in the world, Tennis Warehouse was established in 1992 by Drew Munster. They have all the major brands like Nike, Asics, Adidas, Fila, Uniqlo, among several others. Today, the company is one of the most successful brands that have everything and anything related to tennis in one place.
In 2005, Tennis Warehouse bagged the Online Retailer of the Year Award. They believe they owe this success to the customers. They are very dedicated to the needs of their customers and provide them with resources to help them stay updated about all recent industry trends.
Tennis Warehouse provides a try before you buy scheme. In simple words, you can have a demo of the products that you would like to buy. This program allows customers to choose up to 3 racquets. There are several brands in this category and you can select one from the mentioned list. You can keep the racquets for up to a week, after which you need to return them with a pre-paid UPS return label in the box. The box will be provided beforehand.
The trade-in program is a very unique initiative that gives customers of Tennis Warehouse a chance to exchange old tennis racquets in exchange for new ones. The process is very simple. You need to call their customer support before you purchase a new racquet to get a quote on the old racquet. Once you purchase the new one, you can send the old racquet in a pre-paid box. The experts at Tennis Warehouse will evaluate the condition and credit you the amount you qualify for.
There are tennis racquets, apparel for men and women, shoes, tennis balls, bags, strings, grips, and other accessories required for tennis. There are also other items like sunscreen, sunglasses, tennis books and tennis balls. You can find these in the ‘other items’ list. Also, gift and novelty items are a popular section where you can buy unique items like tennis ball earrings, mugs customized for tennis lovers, souvenirs of famous tournaments, etc. Even if you do not require any tennis equipment at the moment, you can shop from this section for your near and dear ones.
Another striking feature that sets Tennis Warehouse apart from the rest of the sports brands in the market is their guaranteed low price. You will enjoy price protection on all items for 7 days after your purchase. If you find any product at a lower price on any of the authorized US-based online stores, Tennis Warehouse will refund you the amount of the price difference.
For payment on Tennis Warehouse, you can use PayPal, Afterpay, or any credit card of Visa, MasterCard, or Discover. The items you purchase can be returned within 90 days from the date of invoice. You will qualify for a full refund only if you return the product in brand new condition. If it’s used, you will qualify for in-store credit or exchange, which is still a good deal.
Besides the lowest price guarantee, Tennis Warehouse runs several exciting offers on products across the website. If you are planning to upgrade your racquet or simply spoil yourself with new apparel for the court, there is a high chance that you will grab some exciting deals. With the convenient buying options, Tennis Warehouse surely is a paradise for tennis lovers of all age groups.
