Head Office
Tower A, 11th Floor,
Peninsula Business Park,
Ganpatrao Kadam Marg,
Lower Parel, Mumbai 400013
Phone: 022 6606 9000
Support
Phone: 1860 267 6060
Email: customercare@tatacapital.com
Email: contactus@tatacapital.com (new loans)
Email: customercare.housing@tatacapital.com (housing finance)
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About Tata Capital
Tata Capital is an Indian financial services provider founded by Ratan Tata in 2007. Headquartered at Mumbai, Tata Capital is engaged in various types of lending, both for consumers and corporates. The offerings by the non-banking finance company (NBFC) include auto loans, personal loans, business loans, loans against property, working capital loans, term loans and construction equipment finance. Besides loans, Tata Capital offers credit cards, life insurance, investment banking and wealth management services. Operating as a subsidiary of Tata Sons Ltd, the company currently has operations in over 140 cities across India. The subsidiaries Tata Capital Financial Services Ltd, Tata Capital Housing Finance Ltd and Tata Cleantech Capital Ltd together cater to more than 14 lakh customers.
New customers can visit nearest branch for services or queries on various products. You can locate one by state or city through the branch locator online. There are branches spread across Uttar Pradesh, Gujarat, Punjab, Maharashtra, Karnataka, Madhya Pradesh, Orissa, Chhattisgarh, Tamil Nadu, Uttarakhand, Delhi, West Bengal, Assam, Haryana, Rajasthan, Kerala, Goa and Andhra Pradesh. Branches are open between 10am to 5.30pm. For an overview of the products, to download forms or brochures, you can visit the website. If you want to apply for a personal or business loan, you can do same online. Besides loans, Tata Capital offers mutual funds, insurance and credit cards to consumers. Corporate products include commercial finance, construction equipment finance, infrastructure finance, leasing solutions, private banking and investment banking.
While exploring the product offerings on the website, customers can use the tools and calculators to check rate of interest and EMI account for a specified loan amount or loan duration. The tools help you quickly decide on a loan without having to call the support or visit the branch. Personal loans get approval in 2 minutes (for loan up to Rs 1.5 lakh). You need to meet basic conditions to be eligible for same. Documentation includes your credentials like voter card, Aadhaar card, proof of identity, proof of residence and income documents. A copy of your salary slip for the last three months will be necessary. Personal loan eligibility are also determined by factors like age, CIBIL score and job stability. For personal loans, the applicant’s age must be between 22 to 58 years. When applying online, you can fill the form, upload the documents after which a verification will be carried out by the team.
Download the Tata Capital smartphone app to know the product offerings, apply for a loan, download statements, view loan account details or to calculate EMI while on the move. Additionally, customers can login to their account on web or smartphone app to pay their EMI. Payment for an overdue EMI can be made using debit card, Internet banking, digital wallet or cheque. If you have a query or complaint on application status, eligibility, EMI payment, refund or cancellation, reach out to the Tata Capital customer support via phone or email.
