Contact StarTrack: Find below customer service details of StarTrack in Australia, including phone and email. Besides contact details, the page also offers a brief overview of the logistics company. Reach the customer service below for queries, complaints or feedback.

Head Office
Star Track Express Pty Ltd
Level 2 219-241 Clevland Street Sydney,
NSW 2016 Australia

Customer Service
Phone: 13 2345
Phone: 13 13 20
Phone: 1800 028 361 (technical)
Email: [email protected]
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About StarTrack
StarTrack is a courier, logistics and freight delivery company in Australia founded in the year 1974. It boasts of warehouses in capital cities, modern freight sortation terminals and depots, and a 3,000 pick-up and delivery fleet. Headquartered in Sydney, the company employs more than 10,000 across the country.

Most StarTrack outlets open from 8am to 6pm, Monday to Friday. Part of the Australian Postal Corporation, the company offers 24 hours delivery with access to over 750 vehicles. Customers can get live tracking, SMS/email alerts and estimated delivery time details.

StarTrack offers three key services for couriers – Standard, Express and Immediate Priority. StarTrack’s services are popular among leading e-tailers across the country. Thanks to the reliable delivery and returns, and other ecommerce solutions, the company is able to have an edge over the competition.

For sending packages, there is Regular, Next Day, Same Day Metro and Same Day Interstate services. Under logistics, you have the Third Party Warehousing (3PL), B2C Logistics and B2B Logistics services. StarTrack Transit Warranty provides security for all parcels and freight. It covers damages and safe transport of valuable items. Customers can track status of delivery using the tool on the website. You can also redirect your missed delivery, calculate transit time and book a new pickup online. For more information or queries on store locations, payment, refund, cancellation, transit time, delivery, or others reach the StarTrack customer service.