Head Office
Alejandro de Rodas 3102-A
Col. Cumbres 8° Sector
Monterrey, NL 64610
Mexico
Customer Service
Phone: 01 800 220 1234
Email: ayudaporinternet@soriana.com
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About Soriana
Organización Soriana is a popular department store chain in Mexico, founded in the year 1968. Headquartered in Monterrey, Nuevo León, Mexico, Soriana employs more than 93,000 across the country. Currently, Soriana’s network includes more than 820 stores. The stores are operated under various names that consist of Soriana Hiper and Mega hypermarkets, Soriana Super and Comercial Mexicana supermarkets, Soriana Express and Super City grocery stores, Soriana Mercado and Bodega discount supermarkets.
You can locate a Soriana store nearest to your address on the website. If you enjoy Internet shopping, Soriana also operates an ecommerce channel with an array of products to shop from. Products you can shop include cameras, smartphones, computers, audio accessories, video games, furniture, home appliances, perfumes, sporting goods, toys and automobile accessories.
Payment for purchases on Soriana.com can be made using Visa, MasterCard, American Express and PayPal. You can see shipping options during checkout. As for returns, most products carry a 2-7 day return policy. It however varies according to product types. If you are a regular shopper, register for the Soriana rewards loyalty programme to earn and redeem reward points. For queries on store locations, payment, refund, cancellation, or others, reach the Soriana customer service.
