Find below the customer service details of Sonic Automotive. Besides contact details, the page also offers a brief overview of the automotive retailer.
Head Office
4401 Colwick Road
Charlotte, NC 28211
United States
Phone: 704-566-2400
Support
Phone: +1 855-569-9192
Email: guest.relations@sonicautomotive.com
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About Sonic Automotive
Sonic Automotive is one of the largest automotive retailers in the United States. The company, based in Charlotte, North Carolina was started in 1997 by Ollen Bruton Smith with 20 stores. The stores had dealerships with 15 brands at the time. Sonic Automotive also owns EchoPark Automotive, which is a dealership for used cars. Buyers can get competitive prices on the website.
In 2018, the company ranked on the Fortune 500 list. The company also is a member of the Russell 2000 Index. Today, the company operates in 14 states and has more than 100 dealerships. It sells more than 25 different brands of automobiles including luxury and import brands. The company buys new and used vehicles, as well as replacement parts and vehicle maintenance, as well as collision repair services.
When exploring cars on the website, you can see models listed under the three different categories- new, used, and certified. Under these categories, one can select the brand of the automobile, the year of manufacture, styles, and the price range within which you are looking to purchase. Prominent names like Alfa Romeo, Cadillac, Jaguar, Jeep, BMW, Toyota, Hyundai, Porsche, Ford, Volkswagen, Volvo, among other brands. Hatchback, Coupe, Sedan, SUV, Wagon, Minivan, and any other style that you can think of are available for buyers.
If you are looking to buy a car, you can use the car inventory to select new or used cars. You can give your preferences to see the options available for you. If you like any of the models that you view on the website, you can see the location where the model is available. The timings and the showroom details are mentioned on the same page. You will also be able to request the latest price, ask for any additional details, and request a test drive as well, all online. Your name, contact details, address, and some other personal details will be required for you to submit. All detailed specifications of the car model including the features can also be viewed on the same page by an interested buyer. The website displays the dealer details and the consumer reviews as well.
Buyers can also fill out the vehicle financing form on the website itself. Then there will be one less thing to take care of when you visit the store. You will have to share details of your contact, address, employment, and the same for your co-applicants. All these can finalize the detail of your purchase. The CarFinder tool helps you to own the car of your dreams. If you cannot find a car of your choice on the website, you can share car configuration details on CarFinder. You need to submit your car type, make, model, body style, transmission, and contact details. Once the vehicle details are matched with the car they find, you will be notified of the car details along with the photographs.
If you want to visit a Sonic Automotive store, you can use Store Locator to see all the locations. You can shop by location or the brand of the vehicle. Your used cars can be sold on Sonic Automotive as well. You don’t have to buy from them to sell. If you want to purchase a new vehicle from Sonic Automotive, you can use the old vehicle to trade with the new one or you can always sell the old one in exchange for cash. Upon entering your vehicle year, brand, model, and other related specifications, you will get the market value for your old car. Sonic Automotive can save you the hassle of buying or selling a car. Trusted by millions of Americans, it strives to give its customers a remarkable experience.
