Find below customer service details of SiriusXM. Besides contact details, the page also offers a brief overview of the audio entertainment company.
Head Office
Sirius XM Radio Inc
1221 Avenue of the Americas
New York, NY
United States
Customer Service
Phone: 1-866-635-5027
Phone: 1-866-635-2349
Phone: 1-888-539-7474
Email: [email protected]
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About SiriusXM
SiriusXM is a live radio broadcast service operating since the year 2008. The satellite and Internet radio service boasts of reaching to more than 100 million people each month. Today it claims to be one of the largest audio entertainment streaming service in the US. The acquisition of music streaming service Pandora in 2018 catapulted the company to greater success. Pandora was acquired for a whopping $3.4 billion, bringing with it a large number of subscribers. As of 2018, SiriusXM had total subscriber base of 34 million. The same year it even had record revenue of $5.8 billion.
Not just commercial-free music, SiriusXM also creates premier sports talk, live events, news shows and wide range of Latin music as well as sports programming. Additionally, radios and accessories are available online and through retailers across the country. Subscribers get traffic weather and information services through a number of sub SiriusXM products like SiriusXM Traffic, SiriusXM Travel Link, NavTraffic and NavWeather.
All SiriusXM content can be streamed on web as well as smartphone app. You can stream music on a wide variety of connected devices. Even all the new vehicles in the market across US comes with the service installed. And for businesses the company has designed the Sirius XM Music for Business. It provides commercial-free music to subscribers. Car owners can head to the SiriusXM shop for shopping radios and vehicle accessories like antennas, batteries, cables and power adapters.
As mentioned earlier, SiriusXM is most popular for its curated music channels and broad range of programming that includes all major sports and news. There are more than 140 channels to access. You can select music by genres such as pop, rock, religion, jazz, Christian, and country. There are specific channels for politics, sports and live talk. Further, there are also on-demand, downloadable audio programming. The player lets you pause, rewind, check information of track and add to favorites. You can easily search for artists, channels and shows. Subscribers receive personalized recommendations based on what they are listening to. They can also create personalised stations.
Want to know what is upcoming on SiriusXM? You can check out the Program Schedule to know the ongoing and what is next. The Channel Lineup has all the names of the channels along with genre and description. For those who want to upgrade from their free account, some of the most popular packages found include Basic, Select, All Access and Premier. The packages vary in features and price. The SiriusXM All Access is one of the most popular package and it offers access to SiriusXM video, including Howard Stern video, online and on the app. It further includes more than 5,000 hours of On Demand shows and performances. All the channels are ad-free. Subscribers also get access to news channels, sports channels and exclusive artist-dedicated channels.
New subscribers can start with a trial plan before paying for the full package. Payment for subscriptions can be made using all major credit/debit cards. You can also pay via telephone or by check and money order. The subscriptions automatically renew unless cancelled. You can view the details of your subscription by signing into account. Renewal and cancellation can be done from the user account. For complaints or queries on subscriptions, payment, cancellation, career, or others, reach the SiriusXM support.
