Find below customer service details of LA Fitness, US. Besides contact details, the page also offers a brief overview of the fitness club chain.
Head Office
Fitness International, LLC
2600 Michelson Dr Ste 300
Irvine CA 92612-6536
United States
Customer Service
Email: [email protected]
Phone: 949-255-7200
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About LA Fitness
LA Fitness is an American fitness club chain established in the year 1984. Founded by entrepreneur Chin Yi, LA Fitness operates a network of more than 700 clubs across the United States and Canada. The fitness clubs are staffed by certified fitness experts and boast of state of the art equipment. Amenities include indoor spa, steam room, free parking and locker rooms. For those who love group fitness classes, there are a number of programs run at the centers. There are a variety of membership options to fit everyone’s goals. The privately held company has its headquarters at Irvine, California.
Planning to join LA Fitness? Locate a club nearest to your location on the website. Fitness centers can be located by city, state and zip code. The ‘Find a Class’ option is designed to help locate a center by class. There are more than 20 group classes to choose form. Open 7 days a week, the classes include cycling, yoga, Zumba, belly dancing, kickboxing, Pilates, power circuit, and Tai Chi. There is a water workout called Aqua Fit which is a 50-minute cardio and resistance training class. Further, there are basketball leagues, racquetball tournaments and competitive activities throughout the year.
New members can take a membership for as low as $30 a month. Look out for offers and discounts available at locations before joining a program. Memberships may require an initiation fee or annual fee. Personal training and other services may require additional fee. You can become a member by paying the fee online using Visa or MasterCard. The recurring fee will be automatically debited from you account unless cancelled. Before taking a membership you can explore the club and even take part in programs through the 5-day guest pass.
Facilities and amenities may vary by location. Existing members can get a complimentary two-week pass for VIP guests. Members can login to their account to add family members, view check-in history, manage workouts, and book personal training sessions. You can also download the LA Fitness smartphone app to check-in using mobile device, search clubs, review check-in history and schedule classes. Register for Pro Results Personal Training to get a customised workout plan and access to certified personal trainers to help you with your fitness goals. For complaints or queries on club locations, membership, cancellation, career, or others, reach the LA Fitness support.
I have been a member of the 6411 county line rd east, Tampa ,FLorida facitlity for a year now. This place is dirty as hell. The machines are rusted and floors are piled up with dust. There are two rooms where all classess are run and both the rooms are out of AC for more than a month. I have become increasingly concerned about the manner in which the facility is managed. The place looks filthy and dirty. When concerns are raised to the staff, they act powerless to do anything. We suffocate in the rooms with no Air and attend classes. I urge someone to please consider this as a priority and have the AC fixed and also clean up the maichines and floor. Most of the time, the facility has no paper or wipes and half the machines have maintanence tag. This is not acceptable and have to be fixed ASAP, before someone proceeds legally as we pay high fees for the services provided.
The LA Fitness in Springfield Pa on Baltimore Pike is disgusting. Everything is dirty, they have trash everywhere. Anti bacterial for your hands are broken off and on the floor, the pool is green and disgusting. They hired people who do NOTHING. Bathrooms are gross. That place is so unacceptable, and something needs to be done about it.
Someone from corporate should really stop by at la fitness in kearny New Jersey. I’ve been going there for a while is only getting worse every year. Way over crowded it. And full of kids that are just playing around and hold machines. Everything is out of place. Missing pins, weights all over can’t never find it, is a really trouble ready to start anytime at this location. Need someone to do something at this location asap. Someone should stop by around 4–4:30pm any day of the week.
I have been a member of the Niagara Falls Ontario LA Fitness for two years. I have become increasingly concerned about the manner in which the facility is managed. High turn over for managers, currently do not have one and it makes it very difficult to see any follow through with customer concerns such as the level of cleanliness. Currently do not have a female caretaker, so the Ladies change room is not even being cleaned on a daily basis! The place looks and feels dirty. When concerns are raised to the staff, they act powerless to do anything and/or disinterested.
I recently joined your location at 1804 West Lawrence in Chicago at the beginning of July 2022 through my insurance Aetna Medicare Advantage – Silver Sneakers. I try to go at least three times a week for your morning classes which I really enjoy. Eventually I plan on using some of your equipment and way on down the line even utilizing a personal trainer.
This comment is to compliment several of your employees who really stand out. First of all there is James who works your front desk. He is very personable and he remembers your name. Beverly who conducts your Kickbox Cardio class on Tuesdays at 8:30 am is great. It almost doubles as a defense class and she really works on developing your strength.
Both Olga (Wednesdays at 9:45 am) and Kathy (Fridays at 8:30 am) both teach your Body Work Plus Abs and I like the fact they have different styles so even taking both their classes each week is never boring. The fact that they have both told me I have improved in my workouts is a testament to their instruction skills.