Head Office
Santander Bank,
75 State Street Boston, MA 02109
United States
Customer Service
Phone: 877 768 1145
Phone: 877 768 2265 (cards, payment)
Phone: 855 684 4968 (loans, mortgages)
Email: customerrelations@santander.us
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About Santander Bank
Santander Bank started out in Spain and was formerly known as Sovereign Bank. The bank currently operates as a subsidiary of the Santander Group. Headquartered in Boston, the bank offers financial products that include retail banking, corporate banking, cash management, capital markets, credit cards, mortgages, wealth management, and insurance. Founded in 1902, the bank then offered savings and loan service in Pennsylvania. Some of the earliest customers for the company were textile workers. During the savings and loan crisis between 1980 and 1990, the Sovereign Bank acquired numerous other banks. Sovereign Bank had bought 279 FleetBoston Financial branches in England and merged them to become the third-largest retail bank in Boston. The Sovereign Bank became Santander bank in 2013, under a major rebranding program. Sovereign Bank-owned arena, stadium, and a performing arts center, were also rebranded under the program. With $57.5 billion in depots, the bank boasts over 650 retail offices and 2000 ATMs.
The bank offers a wide range of financial products and services to its customers. Personal loans are offered with quick approval and same-day funding. Santander’s loans are aimed to consolidate credit card debts, facilitate home improvements, cover medical expenses, and more. There is no fee to apply for or close the loan account, and loans can be processed without collateral. Besides personal loans, the bank offers mobile check deposit, home equity line of credit, checking accounts, savings, and money market accounts, Certificate of Deposits (CDs), overdrafts, mobile banking, online banking, investment services, credit cards, mortgages, checking and savings, mobile banking, merchant services, payments & processing, borrowing options, business term loan, commercial real estate mortgages, small business administration loans, and much more.
To get a complete overview of the products and services offered by the bank, the website can be of assistance. The website offers detailed description of each service under the genre of personal, business, and commercial segments. With 145 million customers on board, 196,000 employees ready to assist, and 11,900 branches spread worldwide, the customer assistance service of the bank is up a notch. You can call the dedicated helpline to seek help when required. If you wish to visit a nearby Santander branch, you can try the ATM/branch locator on the website. You can use the locator to find ATM, branch, lending center, safe deposit box service, and more. Santander Bank also has an app dedicated to online banking. Through the app, you can transfer funds, download statement and apply for new products.
