Head Office
Royal Sundaram General Insurance Co Ltd
Vishranthi Melaram Towers,
2/319, Rajiv Gandhi Salai
Karapakkam (OMR), Chennai 600 097
Customer Service
Phone: 044-7117 7117
Phone: 1860-4250000,
Email: customer.services@royalsundaram.in
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About Royal Sundaram General Insurance
Royal Sundaram General Insurance is an Indian insurance company established in the year 2000. Formerly operating as Royal Sundaram Alliance Insurance Company, it currently boasts of more than 140 branches, employing 2000+ people. Royal Sundaram was apparently the first licensed private sector general insurance company in India. While for individuals the company has motor, health, personal accident, home and travel insurance, for commercial customers there are insurance products for fire, marine, engineering, liability and business interruption risks. The first insurer to introduce cashless mode of settlement for health claims caters to more than 5.2 million customers across small and big cities. Part of Sundaram Finance, the brand is headquartered at Chennai and has regional offices in Gurgaon, Kolkata and Mumbai. In 2017-18, the company posted Gross Direct Premium (GDP) of 2,623 crore. Further it sold over 18 lakh policies and settled more than 3.4 lakh claims in FY 2017-18.
Interested in purchasing an insurance? You can request a call back or visit any of the nearest Royal Sundaram offices. Locate one using the branch locator on the website. For an overview and highlights on the products, you can save time by exploring the pages online. The car insurance policy covers loss or damage to vehicle, offers unlimited liability for third party death/injury claims and personal accident cover to the owner/driver. Further, it provides cashless claims across several garages in the country. The cover also provides roadside assistance during emergency. To make a claim simply call Royal Sundaram with policy details, loss details, along with support documents and claim forms. A survey will be arranged on receipt of claim and then the claim amount processed.
While much of it remains same for two wheelers as well, those with a health insurance can opt between basic health coverage to specialist medical insurance plans. It covers pre and post hospitalization expenses, cashless hospitalization at over 3000+ network hospitals, maternity cover,and much more. For claims note that you will need to inform the insurance company at least 48 hours prior in case of planned hospitalization or emergency situation. Popular hospitals it has tied up with include Park Hospital, Rockland Hospital, Shroff Eye Centre, Sunder Lal Jain Hospital, to name a few. The entire list of hospitals and those excluded are published online. Travellers can protect from risks and loss of documents or accidents during their trip with travel insurance plans. Coverage is available for travel to countries for which a valid visa has been obtained. Home owners will find a number of home insurance plans providing coverage for building/flat and the contents inside such as appliances and electronics. You can calculate your premium by choosing the plan and entering some basic details needed for generating a quote.
Existing insurance holders can renew their policy on the website. You can input your policy number and get details of expiry, premium and renewal. You can also login into your account to view policy and make payment. Renewal and payment of premium can be made using credit/debit card and net banking. You can also visit nearest branch for same. For more information or queries on branch locations, payment, claims, premium, cancellation, refund, or others, reach the Royal Sundaram support.