Head Office
Replacements, Ltd.
1089 Knox Rd
McLeansville, NC 27301-9228
Customer Service
Phone: 1-800-REPLACE (737-5223)
Phone: 1-336-697-3000
Email: orders@replacements.com
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About Replacements
Replacements is a company focused on providing dinnerware and stoneware. The BBB-accredited business was founded by Bob Page in 1981. One of the largest supplier of vintage and current dinnerware, crystal, silver and collectibles, Replacements operates from its headquarters at Mcleansville, North Carolina, US. Replacements offers a number of services, including pattern identification service (to help customers identify patterns), and restoration and repair service (to clean, polish, repair, and restore many types of silver). If you are interested in selling, Replacements will review the item and give an estimate for purchase. Replacements also has a gift registry for tableware and accessories.
The company carries more than 425,000 patterns in its inventory. You can register using the online form to receive free inventory availability and pricing via email or US Mail. As for where Replacements gets it’s inventory, over 500 suppliers from across the country help maintain inventory by buying pieces from jewelry stores, department stores, estate sales and auctions. Buyers can use the search on the homepage to look for china, crystal, silver or collectibles.
For those who love shopping online, Replacements allows shoppers to pick items from a range of categories. The Specials section lists the sale items, weekly features and hot bargains. The main categories consist of China Dinnerware, Crystal Glassware, Silver Flatware, and Collectibles. Popular brands include 222 Fifth, Bernardaud, Adams China, Corning, Boehm, Dansk, Ceralene, Coalport, Franciscan, Goebel, Herend, Longaberger, Mikasa, Lenox, Royal Albert, Sango, Spode, Tiffany and Wedgewood. As for the patterns, you can see the most popular patterns under china dinnerware or crystal glassware on the website.
Purchases on Replacements.com can be made using Visa, MasterCard, Discover and American Express cards. Standard shipping takes 7-10 business days. You can opt for express and priority shipping for faster delivery. Replacements also ship globally, with rates varying according to destination. Taxes, duties and customs will be additional. If you are not satisfied with the pattern and quality, you can return same within 30 days for full refund. Have a special occasion coming? Purchase Replacements physical gift card or egift card that you can gift to friends or family. For more information or queries on payment, refund, cancellation, or others, reach the Replacements support.
