Head Office
2, No 24 Nichang Avenue,
Huixing Subdistrict,
Yubei District, Chongqing
Sichuan Province, CN 401120
Customer Service
Phone: 1800 102 2777 (India)
Phone: 8008526686 (Singapore)
Phone: 400-628-0066 (China)
Phone: 1800 818 018 (Malaysia)
Phone: 1900 6403 (Vietnam)
Phone: 021 22356666 (Indonesia)
Phone: +662 123 3222 (Thailand)
Phone: 1800 1853 0038 (Philippines)
Phone: 02 2256-5658 (Taiwan)
Email: service@realme.com
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About Realme
Realme is a new player in the highly saturated smartphone market. The Chinese manufacturer was founded by Sky Li in 2018. Within a short span of time, it has introduced a number of smartphones that boast of strong performance, unique design and comes with an affordable price tag. The products are sold in key markets that include India, China, Malaysia, Indonesia, and Thailand. Realme was dubbed as the 4th largest smartphone brand in India in Q4 2018. Their smartphones are already sold in more than 150 cities across the country, even as it is steadily expanding to cover all small and big cities.
Current Realme devices in the market include Realme 3 Pro, Realme C2, Realme 3, Realme U1, Realme C1, Realme 2 Pro, and Realme 2. You can get details of the device, including specifications on the website. The recently launched Realme 3 Pro boasts of Gradient Speedway Design and comes with 4GB/6GB RAM, 64GB/128GB storage and 4045 mAh battery. Additionally, find a 10nm process-manufactured Snapdragon 710 processor, Sony IMX519 16MP primary camera and a 5MP secondary camera. The VOOC 5V/4A Flash Charge powers up 50% battery in 30 minutes. The Realme C2 is also an impressive phone with beefy features. It has a 15.5cm HD dewdrop full screen, with a massive 4000 mAh battery, 13MP+2MP dual camera, and a MediaTek Helio P22 octa-core processor.
Along with the smartphones, you also will find Realme-branded cases and earbuds. Devices and accessories can be purchased at retail outlets and also on popular ecommerce channels. The devices come with standard one year warranty. Note that the battery, charger and accessories carry a 6 months warranty. All replacement parts and accessories will be brand new. During the time of warranty, if you experienced technical failures, you can visit nearest Realme service center and have the device repair or replacement. Service centers can be located on the website. You will need to carry a valid warranty card and invoice with you.
As for software-related concerns, the ColorOS updates will automatically show up on your device. You can also download a fresh version of the operating system on the website.ย For more information or queries on store locations, payment, cancellation, refund, service centers, warranty, or others, reach the Realme support.
