Head Office
2951 Grant Ave
Philadelphia, PA 19114
United States
Customer Service
Phone: 1-844-5RAINBOW (572-4626)
Email: customerservice@rainbowshops.com
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About Rainbow Shops
Rainbow Shops is an American lifestyle brand operating since 1935. The retail chain for women’s wear has its headquarters at New York, US. Employing more than 10,000, Rainbow operates in 1,000+ locations across the country. The low-cost retailer also sells clothing and accessories under the names 5-7-9, Joyce Leslie, and Marianne. Products you can shop at Rainbow’s stores and online shop include apparel, shoes, kids clothing, plus size clothing and accessories.
To shop at a store near your address, locate one on the website by city or zip. If you are always on the move, you can shop on the website or smartphone app. A wide variety of styles are available at your finger tips. More than hundred new products are updated on the website on a daily basis. Shopping on RainbowShops.com can be made using PayPal, Visa, MasterCard and American Express. If you have Rainbow gift cards, you can apply same on the checkout.
The New section on the website lists all the latest and trending. Bargain hunters can navigate to the Sale section to find irresistible deals on clothing. The main product categories include tops, bottoms, dresses, jumpsuits, jackets, lingerie, activewear, swimwear, wedges, sneakers, flats, sandals, shoes, bags, hats, scarves, and eyewear. You can filter products by color, type, size and price. Details of material and specifications are published on the product pages. There is a Size Chart to help you pick the right size and fitting.
Upon successful payment, shoppers will receive a confirmation email with tracking link. Rainbow Shops offer free shipping on all orders over $50 purchase value. Standard shipping is available to all 50 states in the US. While the standard shipping can take 3-7 business days, you can opt for expedited shipping for faster delivery. The Expedited shipping takes 2 business days for delivery.
Like all ecommerce platforms, Rainbow has a stress-free refund policy allowing shoppers to return an item within 30 days for a full refund. The website states the original shipping and handling fees are not refundable. Lingerie, swimwear and earrings cannot be returned or exchanged. You can return the item by post or you can choose to drop it at any nearest store. All refunds at stores will be made to the original form of payment. For more information or queries on store locations, payment, cancellation, refund, or others, reach the Rainbow Shops support.
