Head Office
Proton Technologies AG
Chemin du Pre-Fleuri, 3
CH-1228 Plan-les-Ouates,
Geneve, Switzerland
Customer Service
Email: contact@protonmail.ch
Email: security@protonmail.ch
Email: contact@protonvpn.com (ProtonVPN)
Phone: nil
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About ProtonMail
ProtonMail is a secure email service provider launched first in 2014. The webmail is available in English, Spanish, Germany, French, Italian, Japanese, Russian and Turkish. It is owned by Proton Technologies AG, which is headquartered at Geneva, Switzerland. Currently, it boasts of having more than 1 million users. It also claims to be the world’s largest secure email provider. Proton has support centers in San Francisco, CA, and Skopje, Macedonia. The secure data centers apparently can even survive a nuclear attack, with no data easily accessible to third parties. The servers utilize fully encrypted hard disks with multiple password layers. All servers are located in Switzerland. It is located underneath 1000 meters of solid rock.
The secure email service is built in end-to-end encryption and aimed at maintaining top security. All messages are stored on servers in encrypted format. Messages between users are also transmitted in encrypted form. ProtonMail uses popular cryptographic libraries of AES, RSA and OpenPGP. Users can apparently create self destructing messages. Users can set an optional expiration time on emails, so they will be automatically deleted from the recipient’s inbox once they have expired. Also, ProtonMail does not record metadata such as the IP addresses used to log into accounts.
ProtonMail does not require anything to be installed or encryption keys to manage email. No personal information is required to create an email account. For those who want to use their own domain in the email, ProtonMail allows users to use their own domain name. All these features are available to premium customers. ProtonMail’s email service can also be used for large and small enterprises. To start using ProtonMail for business, users will need a ProtonMail Professional account. Another key product is the ProtonVPN. The secure VPN sends internet traffic through an encrypted VPN tunnel, keeping all data and passwords safe. ProtonVPN does not log user activity or share data with third parties. All these features are available on web, Android and iOS apps. For more information or queries on payment, , technical assistance, cancellation, or others, reach the ProtonMail support.
