Head Office
Prettylittlething.com Ltd
49-51 Dale Street
Manchester, England M1 2HF
Customer Service
Email: customerservices@prettylittlething.com
Phone: nil
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About PrettyLittleThing
PrettyLittleThing is an online fashion retailer launched in 2012. Founded by brothers Umar and Adam Kamani, the website focuses on female shoppers looking for trendy and fashionable clothing. Currently, PrettyLittleThing is available for shoppers in the US, UK, Ireland, Australia and France. Shopping on the website can be done by category or keyword. The New In section features all the latest clothing. You can also visit the PrettyLittleThing homepage to see the hot products showcased. If looking for discount items, navigate to the Sale section. You will find here some hot bargains on a wide range of clothing. There are more than 5,000 products uploaded in the catalog for shoppers to choose from.
Categories on PrettyLittleThing include bodysuits, jumpsuits, jeans, knitwear, coats, jackets, skirts, shorts, trousers, lingerie, suits, dresses, sweatshirts, tshirts, shirts, hoodies, and toes. You can also shop for shoes and accessories like bags, belts, necklaces, scarves and sunglasses. Cosmetic lovers will find makeup and skincare items. Products can be filtered by type, size and price. There is a size guide to help you understand the correct fitting you need to order.
Purchases on PrettyLittleThing can be made using Visa, MasterCard, American Express and PayPal. During checkout, you can see the shipping options. The UK standard delivery takes 3-5 business days. There are next day and express shipping options. After purchase, you can track order using reference number. Not happy with the purchase? You can return item unworn and with original tags within 14 days of receipt. Beauty products and accessories cannot be returned. You can return item by printing returns label and repacking with tags attached. For more information or queries on payment, refund, cancellation, or others, reach the PrettyLittleThing support.
I ordered a dress since the 14th of February and paid for international delivery to Nigeria. It’s over a month and I haven’t gotten my order. They keep telling me to wait. It is obvious they mishandle orders coming to this part of the world. Never again!
I placed an order with your company, and it was supposed to be delivered by the 25th of this month. I haven’t received it and there’s no new updates on the order. This is my first time ordering, and it will definitely be my last.
I had ordered a bodysuit on the 2 /10/2019 for next day delivery but never came until today 7/10/2019 and you charged me £5.99 for next day delivery you said it was due to weather not good enough cause I ordered from isawitfrist on 3/10 /2019 and that came on Saturday you should not be charging people for next day delivery if you can’t provide the service I’m not a happy customer I wanted the top for a party on Saturday but only came today so it’s not much good to me now so I will be returning it back to you so unhappy with your service.