Contact of PNC Park (Pittsburgh) customer service

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Contact PNC Park: Find below customer service details of PNC Park, including phone and email. Besides contact details, the page provides a brief overview of the baseball stadium in Pittsburgh, Pennsylvania and its services. Reach the PNC Park customer service below for queries, complaints or feedback.

PNC Park
115 Federal Street
Pittsburgh, PA 15212
United States

Customer Service
Phone: 412-321-BUCS
Phone: 1-800-BUY-BUCS
Phone: 1-800-289-2827 (tickets)
Phone: 412-325-4869 (lost & found)
Email: [email protected]

About PNC Park
pnc park customer servicePNC Park is a baseball stadium situated in Pittsburgh, Pennsylvania. Opened in the year 2001, the stadium was constructed at a cost of $262mn and can currently accommodate up to 38,400 visitors. PNC Park is home to MLB’s Pittsburgh Pirates. It is also a premier place for concerts and live entertainment.

Operated by Pittsburgh Pirates, PNC Park boasts of 7 light towers, more than 600 TV monitors, 2,900 club seats, 69 suites and 400-member Lexus Club. The Luxury Suite comes with plush seats, fine dining, concierge service, private restroom, flat screen televisions, WiFi and complimentary parking. As for reaching the venue, visitors enjoy convenient transportation with regular bus service, the West Busway and the metro (T). There are plenty of parking garages for those driving their own automobile..

Gates open 90 minutes prior to game time. Tickets can be purchased at the Pirates Main Ticket Office or through kiosks around PNC Park. Additionally, visitors can purchase tickets on the website and carry a printed copy to the venue. If you are always on the go, download the official smartphone app to see upcoming events, view tickets and get exclusive information on teams and players.

Visitors with disabilities and hearing impairment can request assistance with the Guest Relations staff. Assisted listening devices and wheelchairs can be accessed at the entrance. Guests relations office is located at the bottom of Trib Total Media Rotunda. For more information or queries on upcoming events, tickets, Season tickets, private suites, parking, lost and found items, or others, reach the PNC Park customer service.

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  1. Had a really nice experience at PNC park, such a fan friendly park, would like to acknowledge a Great Employee yesterday was so helpful to me – Mr Ron H.

  2. When the pirates are playing at home and they’re using home umpires why is it that everything is way outside to call strikes maybe they need to have a screen to where they can see where that ball is going because the parts aren’t going to win many games after being cold strikes it’s outside way outside not even close. And who’s teaching these guys the bat they’re hitting coach ought to be ashamed to be self because just about every one of these Pirate players swings and stuff it’s in the dirt every time

  3. We normally have good experiences attending Pirate’s baseball games, but this game against the Cincinnati Reds on Wednesday, May 12, 2021 during the day was sadly hurtful to my 8-year-old grandson.

    Our grandson, during the bottom of the 8th inning walked down to the Pirate’s dugout and politely asked for a baseball, but the staff informed him that they did not have any more baseballs.

    A few minutes passed and a little girl about the same age as my grandson went down to the dugout and asked for a baseball. Guess what? They gave her a ball as my wife, my eldest grandson, and our 8-year-old watched in disbelief that the Pirate’s staff would lie and hurt this little boy.

    Needless to say, he was emotionally hurt and wept for a moment or two as he told his grandmother, “Oma, this is unfair!” I totally agree, but we also made it a life’s lesson that people are unfair to others, even little boys. His remark was, “I don’t ever want to come to another Pirate’s game, again!”

  4. Cheri L Hofmann Reply

    I have been trying to reach someone at PNC Park in customer service. I am on hold, on hold and then I think it goes to a voicemail — I can’t tell. We want to purchase tickets for a Pirates Game in June. We have a special rate with our conference. There are several people that have mobility disabilities and will not be able to climb a lot of stairs. We want to sit high in the stands. Is there an elevator or escalator for the people in our group that have mobility issues?

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