Head Office
Plantronics, Inc.
345 Encinal Street
Santa Cruz, California 95060
Customer Service
Phone: 800-544-4660
Phone: 831-426-5858
International Contacts
Australia: +613 9326 1653
Brazil: +55 11-3168-8759
China: +86 21 6137 7895
France: +33 1 84 04 00 50
Germany: +49 221/292522-00
India: +91 124 4105192 / 1800 180 1064
Indonesia: +62 21 2927 7946
Japan: +81 3-3509-6400
Malaysia: +603 2035-9625
Philippines: +63 2 833-4654
Russia: +7 495 967 79 93
Singapore: +65 6324 5858
UAE: 800 0441-8026
UK: 0800 410014
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Aboutย Plantronics
Plantronics is a consumer electronics company specialising in corded, wireless and bluetooth headsets. Founded in 1961, Plantronics is headquartered in Santa Cruz, California and employs over 3,000 worldwide. In 2014, Plantronics received the Award for Corporate Excellence from U.S. Secretary of State for its operations at Plamex.
Plantronics’ product categories include Bluetooth Headsets, Wireless Headsets, Corded Headsets, Speakerphones/Telephones and Accessories. Bluetooth headsets found include Voyager series, Voyager Legend, Voyager Edge, BackBeat series, BackBeat Pro, BackBeat Go2, Marque, M55, M70, Discovery series and Explorer series. You can filter products by lifestyle, work, wearing style (over the ear, behind the head, in the ear), bluetooth and voice features. Wireless headsets include Savi 700 series, Savi 400 series, CS500 XD series, BackBeat SENSE, Voyager Legend UC, BackBeat PRO, BackBeat FIT, Savor M1100, Marque 2 M165, Voyager Edge, BackBeat 100 series, Explorer 100 series and Explorer 500.
Towards corded headsets, popular models include EncorePro 710/720, EncorePro 540, Blackwire 600 Series, Blackwire 725, Blackwire 200 Series, RIG, GameCom, .Audio 355, DuoSet, DuoPro, Mirage and TriStar. Under speakerphones and handsets, you have Calisto 600 series, CT14, T10, Calisto 240 and Clarity 340. You can also find accessories for these products, from vehicle charger, cases, AC adapter to battery.
To locate a Plantronics store nearest to your address click here. If you are located in the US, you can purchase products directly from the website. Purchases online can be made using Visa, MasterCard, American Express and Discover cards. All orders are eligible for free ground shipping. Warranty differs from product to product. It ranges from 1 to 3 years. Looking for manuals and guides for your Plantronics product? Click here to search by product name or number. You can also download web applications or smartphone apps for optimal performance. The Plantronics Hub for desktop and mobile allows users to customize their ringtone and ring location, wirelessly update headset firmware, change device settings, battery status, and much more. For more information or queries on payment, refund, cancellation, technical support, warranty, store locations, or others, reach the Plantronics customer service via phone or email.
The BackBeat FIT continues flashing red light when charging for more than 8 hours and it never turn solid red or blue. By the way, this is a new set given to me two years ago and I am charging it for the first time.