PC World Head Office
DSG Retail Ltd,
1 Portal Way,
London, W3 6RS
PC World UK Customer Service
Phone: 0344 561 0000 (sales)
Phone: 0344 561 1234 (customer service)
Phone: 0344 561 6789 (business customers)
Email: customer.services@pcworld.co.uk
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About PC World
PC World was founded by Vision Technology Group Ltd in the year 1991. A leading electrical retailer in the UK, PC World is currently owned and managed by Dixons Carphone Group, Europe’s biggest electrical and telecommunications retailer.
Locate a PC World store nearest to your address here. You can also visit the official website or mobile app to purchase laptops, desktops, tablets, smartphones, software, printers, televisions, cameras, data storage products, routers, USB dongles, computer accessories, among others. You can even reserve a product online and collect your item at nearest store.
Products on the website can be filtered by price, brand, type, screen size, color, and a number of other parameters. Check out the Promotions and Clearance section to strike a good bargain on many products. If you are not sure about the model right for you, read the buyer’s guide on the website.
Payment for purchases at PC World can be made using American Express, Visa, MasterCard and Currys PC World gift card. You can also pay through installments if you are short on cash. Once an order has been placed, you can track the status of same with the reference number here. If you are not happy with your product, you can return same at any Curry’s or PC World store. Products can be returned for a full refund within 21 days of delivery.
All delivery is handled by the Knowhow team at PC World. While the standard delivery is free, you can opt for next day delivery for a small fee. Most items under standard delivery are received within 5 working days. If you have taken up a Care Plan, then your product is fully covered during breakdown or mishap. The Care Plan comes with unlimited repairs. You can get protection for TVs, game consoles, laptops, desktops, tablets, printers, cameras, audio phones, among others.
If you require repair of a product without a Care Plan, you can call the customer service to schedule a meeting. There are over 600 PC World engineers that perform nearly 2,000 repairs each day. All the repairs come with a 3 month guarantee. All labour charges have a fixed price.
For small business organisations and large corporates, PC World has a separate sales that directly deals with owners. You can find a dedicated PC World business adviser at many of the nationwide Business Centres. The advisers have accreditations from partners such as Microsoft, HP, Lenovo and Cisco. Payment for purchases can be made by cash, company cheques and credit/debit cards. Business customers also have the benefit of leasing technology through SmartPlan. For more information or queries on store locations, online shopping, refund/cancellation, or others, reach the PC World customer service via phone or email.
