Head Office
PayU Payments Private Limited,
9th Floor, Bestech Business Tower,
Sector 48, Sohna Road,
Gurgaon 122001, Haryana
Support
Email: care@payumoney.com (general)
Email: merchantcare@payumoney.com (merchant queries)
Email: carehead@payumoney.com (complaints)
____
About PayU
PayU is a financial service provider founded in 2002 and operating as part of PayU Group. The fintech company helps online businesses and e-commerce companies accept payments through the payment gateway integration. PayU accepts more than 300 payment methods and processes millions of transactions each day. The company claims it has presence in over 17 markets, including Brazil, Mexico, Russia, Argentina, Romania, Turkey, Colombia, India, South Africa and Czech Republic.
Buying and selling merchandise and services online has never been more easy. PayU’s cutting-edge technology empowers tens of thousands of websites. Apparently close to 1.2 million payments are processed each day. Widely popular in India, PayU operates as PayUmoney in the country. It is India’s largest payment gateway with a network of more than 300,000 merchants.
Sellers can begin to integrate PayUmoney and start accepting payments in less than 5 minutes. The account activation is instantaneous. Sellers can provide their savings or current account and begin receiving payments. PayUmoney provides UPI payment mode for facilitating safe transactions. Additionally, sellers can accept debit/credit cards and over 50 netbanking options.
Merchants can manage transactions, refunds and disputes on the dashboard. You can also view and edit personal information and bank details from the dashboard. PayU’s platform is responsive to tablets and smartphones. The checkout page is optimized for a wide range of devices. Further, you can integrate mobile SDKs for Android and iOS platforms.
All transactions are secured with 128 bit SSL encryption and two factor authentication. Merchants only pay a fee on all successful transaction. There is no setup or maintenance fee. There are a number of resources and developer guides to help with integration or customization.
Once an account is activated, you can login to your account and manage the transactions. With regard to refund, note that merchants can offer full refund or partial refund. And all refunds will be initiated on the same day. However, it will take 5-21 days for the refund to reflect in customer’s bank account. For more information or queries on account activation, refund, cancellation, career/jobs, or others, reach the PayUmoney support.
