Head Office
Paytm Ecommerce Pvt Ltd,
B121, Sector 5 Noida – 201301
Customer Service
Phone: 0120 4606060
Phone: 011 33776677
Email: care@paytmmall.com
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About Paytm Mall
Paytm Mall is an online shopping platform owned and operated by leading Indian financial services company Paytm. The service was launched in 2017, first on iOS and Android, and then on web. The e-store has a catalog with thousands of products, both high-end as well as those carrying affordable price tags. There are more than 500 categories to choose from. Further, it reaches 80 million customers across 39,000 pin codes. On the homepage, you can shop by category or by brand. The trending and those items on sale are featured on the first page.
The main product categories on Paytm Mall include televisions, ACs, home appliances, smart phones, computers, cameras, storage devices, monitors, scanners, apparel, toys, auto accessories, books, sporting goods, fitness items, bags, household goods, home decor, kitchen products, among others. You can filter products by brand, color, price, size and other parameters. The product page also has detailed description, along with key details and pictures. Top brands you will find featured include Apple, Samsung, HTC, LG, Micromax, HP, Canon, Nikon, Lenovo, Hitachi, Haier, Havells, Philips, Blue Star, Adidas, Nike, and Puma to name a few.
Purchases on Paytm Mall can be done using Visa, MasterCard, Discover, Paytm digital wallet and Net Banking. Shipping options, the cost and timeframe are revealed during checkout. You can expedite an order by choosing express shipping service. As for return policy, they vary according to product type. If you are not happy with quality of product, you can return same in its original condition and tags intact for full refund. When shopping, look for the Paytm Mall Promise tag on products as they would be quality checked and shipped from certified warehouses.
Have a business? You can register as a seller on the platform to grow your business with the ecommerce platform. You can list your products for free and integrate payment gateway and hassle free shipping. You can further promote your brands through deals, coupons and promos. For more information or queries on payment, refund, cancellation, or others, reach the Paytm Mall support.
