Find below the customer service details of Paula’s Choice. Besides contact details, the page also offers a brief overview of the skincare and cosmetics brand.

Head Office
705 5th Ave South, Suite 200
Seattle, WA 98104
United States
Phone: 425-988-6068

Support
Phone: 1-800-831-4088
Email: custserv@paulaschoice.com
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About Paula’s Choice
If you are a skincare and beauty enthusiast, you might have tried several brands to understand what works on your skin before choosing the products that work best. In this journey, you must have realized one thing, that most brands do not deliver what they promise and most contain chemicals to give you quick results. This is where Paulaโ€™s Choice steps in. Established in 1995 by radio host and entrepreneur Paula Begoun, Paulaโ€™s Choice skincare is science-backed and is a staple with dermatologists and beauty editors. This speaks volumes about the products of the brand.

Paula has an interesting history. She was fired from her cosmetic counter job for telling consumers which ingredient is actually good for skin and which is not. She held on to her philosophy which reflects in her brand where the tagline is Beauty Begins with Truth.

Like most skincare brands, you can get basic products like cleansers, moisturizers, toners, sunscreen, lip care, face masks, exfoliant, face serum, eye cream, shampoo, and conditioner. All these products are cruelty-free, fragrance-free, and environment friendly. There are also BHA, AHA exfoliants to choose from. You can shop from the website either by products or skin concern or skin type or by ingredients in the products. The skin concerns that Paulaโ€™s choice targets include acne, aging, pollution, dull skin, uneven skin tone, clogged pores, skin firming, and redness of skin among several others. You can also shop according to your skin type. Whether you are an oily skin beauty or combination skin, you can shop the products listed under the type and see the best version of your skin.

If you want to shop by ingredients, make sure you know what your skin requires. You do not want to use salicylic acid when your skin requires niacinamide. If you are confused, make sure you shop by the skin concern. Besides skincare products, Paulaโ€™s Choice also specializes in skin supplements. Whether you are looking to amp up your skin hydration or reverse the signs of aging, there are supplements for different purposes.

If you are struggling to find a routine for your skin or do not know your skin type, you can visit the Expert Advice section on the website. Whether you are looking for answers to questions like, โ€œIs charcoal good for your skin?โ€ or โ€œDo pore strips work?โ€, you can get all answers to your queries here. Customers can also meet skincare experts on the website. Paulaโ€™s Choice offers the service of one-on-one discussion with dermatologists.

Paulaโ€™s Choice loyalty program is an exciting option to get good deals year-round. You can enjoy birthday gifts, surprise discounts, free shipping passes, and other additional perks. Customers can pay for their order using Mastercard, PayPal, and Visa. There are standard as well as expedited shipping options. If you are not happy with the purchase, you can ask for a refund. You will get store credit for up to 180 days if you return the products within 60 days. Therefore, you need not worry about trying Paulaโ€™s Choice.

Whether you are a beauty enthusiast or not, Paulaโ€™s Choice can be your best choice even if you are just starting on your skincare journey. With so many positive customer reviews and the brand being a favorite of dermatologists and beauty editors, it is surely worth giving the brand a try. The brand has a diverse range of skincare collections- from oily skin to aging skin- whatever your skin type and concern maybe, you will surely give your skin the goodness it deserves.

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Last Update: April 29, 2022