Head Office
799 W. Coliseum Way
Midvale, UT 84047
United States
Phone: (801) 947-3100
Customer Service
Phone: 1-800-THE-BIG-O
Phone: 1-800-843-2446
Email: customercare@overstock.com
Email: international@overstock.com (international orders)
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About Overstock
Overstock is an American ecommerce company launched in 1999. Originally named Deals.com, the website primarily deals with clearance items sourced from leading brands. The company is headquartered at Midvale, Utah and employs more than 1,800. The Overstock catalog currently includes home decor items, appliances, clothing, electronics, furniture, bedding, among others. Manufacturers and leading distributors use the Overstock platform to clear returned merchandise and surplus items. Overstock claims it strives to “deliver the lowest prices and the biggest savings on all the products”.
On the Overstock.com homepage, shoppers can explore products by category, or by style with options such as rustic, industrial, modern and chic. All the trending items are showcased on the homepage for easy navigation. Discount hunters can head to the Flash Deals or Clearance section to enjoy massive savings. There are buying guides offering tips and ideas for decorating or home improvement. There are videos that feature all latest in home trends and DIY tips. Looking for gifts for him or her? The Gifts section has a wide range of products suiting various occasions. You also can buy gift cards that can be loaded with a value of your choice and gifted via email.
The popular product categories listed on Overstock include sofas, tables, ottomans, bookshelves, benches, dining sets, office chairs/desks, file cabinets, bedroom sets, kitchen furniture, dining room furniture, rugs, lighting, decorative accessories, art, curtains, mirrors, clocks, mattresses, bath/towels, bathroom faucets, lamps, sinks, kitchen storage, kitchen appliances, cookware, patio furniture, outdoor decor, apparel, shoes, crafts, pet supplies and electronics. On each product page, you can see the specifications, brief overview, price, colors available and shipping information. You can also read reviews left by other buyers.
Purchases can be made using Visa, MasterCard, Discover and American Express cards. Most items are shipped within 2-4 business days. In addition to all the states across the US, Overstock also ships to over 180 countries. You have standard and express shipping options. The price and delivery time frame varies according to the region. Shipment insurance protects packages against loss or damage. If you are not happy with your purchase, you can return same within 30 days of delivery. After inspection of items, a refund will be processed. Non-returnable items like undergarments, skin care items, among others do not carry a refund policy. The product pages will mark a particular item as non-returnable if that does not fall under the return policy. For more information or queries on payment, refund, cancellation, or others, reach the Overstock support.
