Head Office
OUTsurance Holdings Limited
1241 Embankment Road
Zwartkop Centurion 0157
Phone: +27 12 684 8084

Customer Service
Phone: 08 600 70 000
Phone: 08 600 80 000
Email: complaints@out.co.za
Email: fraud@out.co.za
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About OUTsurance
OUTsurance is a South African insurance and financial services company founded in the year 1998. Headquartered at Centurion, OUTsurance employs more than 4,300 and operates as a subsidiary of RMI Holdings. The company claims to have paid out over R3 billion in cash OUTbonuses and saved hundreds of millions of rands in premiums. It apparently was the first to have introduced a reward system in South Africa that returns cash to clients who remain claim free. The company’s product range includes personal and commercial insurance. The associate companies of OUTsurance consist of OUTsurance Namibia, OUTsurance Life and OUTvest. While OUTsurance Life is a direct life insurance offering basic and fully underwritten life insurance, OUTvest provides investment advice and administration services. OUTsurance also launched personal insurance cover to consumers in Australia and New Zealand. The operations there are managed under the Youi brand.

For an overview of the products, OUTsurance offers car insurance, home insurance, life insurance, business insurance, personal accident insurance and watercraft insurance. The comprehensive car insurance offers cash OUTbonus if you can maintain being claim free for a period of three years. Further you get 12-month guaranteed premiums, free emergency roadside assistance and coverage against loss or damage from theft, fire or accident. The home insurance provides coverage for loss or damage during construction, fire, theft and water damage and accidental loss and damage cover. Further you get access to handpicked service providers and free emergency home assistance. The home insurance premium is guaranteed for 12 months.

The life insurance meanwhile comes with free medical tests, flexible payment structures, and life coverage. Further you can get all your paid life insurance premiums back in cash after 15 claim-free years. The business insurance meanwhile offers liability insurance, property insurance and motor insurance. If you are a new customer, you can receive a quote instantly on the website or visit nearest OUTsurance branch to receive an estimate. Have an existing insurance? You can sign in to your account to view or make changes to your policy. For claims, you dont need to submit any forms. Claims can be made over phone. You can also click on “Submit Claim” option on the website to make a claim. It will be mandatory for you to select what product you would like to claim against and provide contact details for an executive to reach you. As for paying premium, you only have the option of debit order payments. All premiums must be paid in advance. For more information or queries on branches, premium payment, submit claims, career/jobs, or others, reach the OUTsurance support.

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Insurance,

Last Update: September 14, 2024