Oster India Head Office
Jarden Consumer Solutions
Unit No. B-204
Universal Business Park
Chandivli Farm Road
Andheri (E), Mumbai – 400 072
Oster India Customer Care
Phone: 1800-102-6300
india@jardencs.com
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About Oster
Oster was founded by John Oster in the year 1924. Although initially started as a business to manufacture hair clippers to cut and style women’s hair, it later entered the small appliances segment with the acquisition of Stevens Electric company in 1946. A subsidiary of Jarden Consumer Solutions, Oster today is a leading name in the home appliances segment.
Some of the products manufactured and sold by the company include halo air fryer, mixer grinder, oven, hand blenders, coffee makers, toasters, griddles, juice extractors, blenders, cake makers, food choppers, hand mixers, induction cookers, sandwich makers, kettles and rice cookers. Under beauty care, one can find hair dryer, hair straightener and hair curler. Oster also sells dry irons, steam irons, tower fans and air purifiers.
In India, Oster began operations in the year 2008. With its headquarters in Mumbai, Oster has expanded across all major metros and small cities through its vast network of dealers and sales outlets. Oster products can also be purchased on India’s leading e-commerce portals where good discounts can be availed.
For more details on Oster products visit the website or the nearest store. If you have complaints or queries on warranty, repair, offers and others, talk to the Oster customer care representative via phone or email. If simply looking for a service center, click here.
I have bought a coffee machine from amazon and even though it is in warranty I am not getting a replacement nor is it being repaired since the last seven months.
The service people say that it shall be collected and sent to Mumbai but no-one has come .
I hope it is replaced as soon as possible.
The company should not give a guarantee if it cannot repair its own products .
I had purchased a tower fan on line, it worked for one month,then stopped working; Tried to get it repaired locally,but everyone refused.
Please guide ,what should I do?
Reference to above, it is brought to your kind notice that we had placed order for Oster 3321 Mini Food Chopper with TATACLIQ, which was delivered to us on 15th Sep 2017. We had to go out of station on 17th September for an urgent work and returned home on 2nd Oct. 2017. On return, we opened the package to use ‘Oster Mini Food Chopper”. To our surprise, we found that it is not working at all and a defective piece has been delivered to us. We immediately contacted Customer care centre of TataCliq but did not receive any positive reply regarding it’s return. As per customer care centre of Tatacliq, it should have been returned within one week whereas other e_commerce sites like ‘Amazon” etc., they are allowing return of articles within 30 days if unused.
We did shopping through this portal first time and experience is horrible. First of all, Mini Chopper is not in working condition and secondly-we are unable to put request for it’s return.
We request you to look into the matter and address the issue.