Head Office
Luxottica Retail,
Level 6,
75 Talavera Rd,
North Ryde, NSW, 2113
Customer Service
Phone: 1800 626 300 (Australia)
Phone: 0800 444 539 (New Zealand)
Email: customer.care@luxottica.com.au
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About OPSM
OPSM is a leading retailer of eye glasses, operating as a subsidiary of Luxottica Group. Founded in 1932, OPSM stores are located across Australia and New Zealand, besides Singapore, Malaysia and Hong Kong. Currently, OPSM operates some 400 stores. You can locate a store nearest to your address on the website.
You can also shop for OPSM branded frames, lenses and sunglasses directly on the website. Additionally, you can even book an eye test by choosing a location and preferred time. If you need help with buying a lens or frame, you have ample number of resources on the website to help with the perfect fit and care.
On the website, you can shop by categories that include Frames, Sunglasses and Contact Lenses. There are frames available for women, men and kids. Shoppers can filter products by color, rim, material or frame shape. You can also shop by brand such as Ray-Ban, Oakley, Versace, Burberry, Prada and Vogue. Contact lens types include daily disposable, fortnightly, monthly and multifocal contacts.
Payment for purchases on OPSM can be made using Visa, Mastercard, American Express and PayPal. OPSM offers free delivery on purchases. You can view and manage orders on the website. As for return policy, customers enjoy 30 day returns on sunglasses and frames. Items must be returned in its original condition. The same does not apply for contact lenses. For more information or queries on payment, refund, cancellation, or others, reach the OPSM customer service.
I thought this message was going to OPSM. The way this site is set up this is the impression it give, It should not be published online.
Please remove it from your site
It should not be online.
I have today collected new glasses from Belmont Forum. I have no complaints about the staff or the glasses. But you cannot help but look down when entering this store. The condition of the carpet floor covering is disgusting, it is not just stained once but multiple times. With so much work going on in the centre I thought perhaps you were due to shift into a different location but was advised you were not.
The condition of the carpet has not happened overnight. It really is very very bad, and reflects on your business. You should be ashamed of the state it is.