Find below the customer service details of Ogilvie Transportation Center, Chicago. Besides contact details, the page also offers a brief overview of the commuter rail terminal.

500 W. Madison St.
Chicago, IL 60606
United States

Phone: 312-496-4777 (general)
Phone: 312-496-4751 (lost and found)

About Ogilvie Transportation Center
Looking for a convenient and efficient way to get around Chicago? Look no further than Ogilvie Transportation Center! This state-of-the-art facility offers a variety of transportation options, including bus, subway, train, and bike. You can also pick up and drop off passengers at any of the terminals. So whether you’re on your way to work or just need to get around town quickly, Ogilvie is the perfect place to be.

Ogilvie Transportation Center is a premier rail transportation hub located in downtown Chicago, Illinois. It is one of the busiest railroad stations in the United States and serves as the main commuter rail junction for Amtrak, Metra, and Union Pacific trains in the region. Ogilvie Transportation Center is a critical link in the transportation infrastructure of Illinois, serving as a gateway to Chicago and the North-Western part.

The commuter rail terminal also offers several amenities that make it an ideal spot for conducting business. It features several conveniences, such as a designated area for parking, shopping centers, and a wide range of food and beverage options. Ogilvie Transportation Center is even accessible for people with disabilities.

As for tickets, you can explore the options at the station’s ticket window. The Upper Ticket Office is open on weekdays from 5.30am to 11pm. On weekends, it opens at 6am and closes at 11pm. The Lower Ticket Office also opens at 6am but closes at 6.40pm There are also a number of self-service kiosks available for payment with credit cards. Alternatively, you can use the new Ventra app. With it, you can purchase during your ride if you did not have time to do beforehand. You can purchase passes through the Ventra app that are valid for seven days. Note that Metra will not refund or replace lost, destroyed, or stolen One-Way, 10-Ride, Weekend or Monthly Passes. Monthly Passes may be refunded on a percentage basis depending on the date returned.

To inquire about lost baggage or articles, you can go to the downtown terminal of your line or dial 312-496-4751. Connecting stations from Ogilvie Transportation Center include Rolling Meadows Courthouse, Wheaton, Geneva, Kenosha, Lollapalooza, Barrington, to name a few. Major trains include the Northwest Union Pacific line, Union Pacific West (UP-W), and Union Pacific Northwest (UP-NW). Schedules of train services are published on

Ogilvie Transportation Center offers connections to over 100 destinations across the country. In addition to rail services, the Center is also a prominent hub for bus, bicycle, and ride-sharing services. So, if you’re looking for a reliable and convenient way to get around Chicago, be sure to visit the Ogilvie Transportation Center.

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Last Update: April 12, 2022