Head Office
OCBC Bank
65 Chulia Street
#01-00
OCBC Centre
Singapore 049513
Customer Service
Phone: +65 6363 3333
Phone: 1800 Premier /773 6437 (Premier Banking)
Phone: +65 6538 1111 (Business Banking)
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About OCBC Bank
OCBC Bank is a Singapore-based financial institution founded in 1932. The bank’s products and services include personal banking, corporate banking, investment banking and insurance. Besides Singapore, the bank also caters to individuals and businesses in other markets like Malaysia, China and Indonesia. OCBC Bank, which is short for Oversea-Chinese Banking Corporation, reported a net profit after tax of S$4.15 billion in 2017. Today, one of the second largest financial services group in Southeast Asia by assets, the bank has has more than 600 branches and offices in 18 countries and regions. In Indonesia, it’s network spans more than 330 branches and offices. Great Eastern Holdings and Lion Global Investors are two of the organisation’s important subsidiaries. While the former is said to be the oldest insurance group in Singapore and Malaysia, the Lion Global Investors is a leading asset management company.
If you are new to OCBC, you can open an account by visiting any of the nearest branch. You can get an overview of the products and services on the website. For personal banking, OCBC Bank offers accounts, cards, loans, insurance and investment products. The various accounts you will find in the offerings include 360 Account, FRANK Account, Bonus+ Savings Account, Monthly Savings Account, USD Current Account, Global Savings Account, Child Development Account, Time Deposit and OCBC Mighty Savers Account. As for cards there are various credit and debit cards with a wide range of features. Each of the card is unique in what it offers. You have cards for shopping, fuel savings, travel, and rebates. All information pertaining to insurance, investments and loans are available on the homepage.
If you need forms for new account opening, applying loan, making an insurance claim, applying for phone banking or updating your personal particulars, simply visit the Forms section on the website. For those always on the move, OCBC Bank’s mobile and internet banking might be a convenient way to bank. With the app or net banking, you can view your account statement, transfer money, apply for new products and pay bills. For more information or queries on branch locations, credit card payment, new accounts, careers/jobs, or others, reach the OCBC Bank support.
Before, I went to the ocbc branch to find out how to apply for online remittance. At that time, I was asked to download the ocbc app. After that, I didn’t get any information about how to proceed. Recently, I had to arrange for my child to come to Singapore and need to pay for the Internet and quarantine fee, but I still can’t. Today (30/4) I went to Northpoint ocbc branch for help. I am really happy to finally get it done. Here I really appreciate Regina, she is very experienced, politely taught and explained how to use it. Her service attitude is true its great.Thanks a lot,Regina
Hi, Im currently overseas and saw from my statement that i was charged for late payment and interests for my last statement which i made a full payment on the 23rd of May. The due date was on the 24th. I do not have data roaming, hence how do i request for a waive?
I would like to commend Mr Joseph Low from the OCBC ION Orchard Branch. I opened a new account today and was very impressed by Mr Low. He is very friendly and courteous. My friend and I are seniors so we sometimes repeat the same questions though Mr Low has already given us the answer. However, Mr Low was not the least perturbed by it. Each time, he would explain the answer to us patiently. He did not exhibit impatience nor impudence. I told him that he is a very nice young man, very respectful of elders. He is also very honest. When he was not sure of something, he told us and went to make enquiries. He did not hide it from us and I appreciate his humility. He is very approachable and that is very important trait for a customer service staff. He is very clear in his explanations and I felt that I understood what I was signing up for. He does not have a condescending attitude and he is very pleasant to talk to. I must say that my time at OCBC was very engaging and thoroughly enjoyable because of Mr Low. I left the bank feeling very pleased about my decision to open an account with OCBC. Mr Low is definitely an asset to your company. Please convey my heartfelt thanks and appreciation to Mr Low.