Head Office
Potpourri Group, Inc.
101 Billerica Ave, Building 2
North Billerica, MA 01862
United States
Customer Service
Phone: 1-800-336-5666
Phone: 1-877-756-4075
_____
About NorthStyle
NorthStyle is an online fashion retailer launched in the year 1992. It is part of Potpourri Group and operates from its headquarters at North Billerica, Massachusetts. NorthStyle primarily deals with women’s apparel, from tops, pants, dresses to accessories. The homepage features trending and best selling styles. You can sign up for newsletter to receive sale and special offers. There is a Sale section as well to explore those items on discount. Additionally request for a free catalog that will be sent to your address. Have a special occasion coming? You can purchase gift cards for friends and family and even have it sent to a recipient.
If shopping on the website, you can start at the New section to see the items newly launched. The main product categories featured on the website include dresses, tops, bottoms, sweaters, jackets, vests, outerwear, sleepwear, shoes, sandals, jewelry, bags, hats and fashion accessories. There is a size chart if you need to find the right size for the apparel you are interested in. The size chart lists the overall length, size, bust, waist and hip measures. The product listing on the website has the details of cloth materials, sizes, colors and price. Purchases on the website can be made using Visa, MasterCard, Discover and American Express.
NorthStyle offers standard and expedited shipping. Standard shipping takes 5-7 business days. For those who want faster delivery, there is second day and next day delivery. All non-US orders may come with additional duty, tax and brokerage fees. If not happy with the product quality, you can return same for full refund. You can exchange, get credit or refund in the original payment mode. To return an item, you need to complete the return form and return it to the NorthStyle warehouse.
If you regularly shop with NorthStyle, you can register for the exclusive savings program called NorthStyle VIP. The VIP membership gives you cash back and free shipping rebates. For more information or queries on payment, refund, cancellation, or others, reach the NorthStyle support.
I really love your products, but I feel the prices are way too expensive. The sweater I am looking at is 69.95 and with shipping would cost me over $80. I’m not OK with that, even though I do think you carry quality and stylish products
This is the absolutely worst customer service experience I have ever been involved in. I returned merchandise that was picked up by Federal Express on 10/20/21. I have called over the past two weeks & have repeatedly been told of your systems issues. I find it interesting that you can take new orders & process them manually while your are unable to process returns in the same manner.
You have lost this customer forever. I only hope my pending credit is lost forever as well.
Your customer service stinks. I worked in acquisitions for 10years there is no way our company would have survived without a computer service and absolutely no customer service. I put in an order Oct. 29th with your system down it is now Nov. 3rd and your system is still down. Pathetic.