Head Office
Alexandre Colares Avenue,
1188 Vila Jaguara São Paulo,
SP 05106-000 Brazil

Customer Service
Phone: 1 877 659 6358 (US)
Phone: 0300 711 5566 (Brasil)
Email: help@naturabrasil.com
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About Natura Brasil
Each country is home to unique flora and natural vegetation, many of which have medicinal and therapeutic qualities. Brazil is one such example and it abounds with indigenous plants and herbs that can be used in many ways. Natura Brasil, a cosmetic pioneer in Brazil capitalized on the rich vegetable diversity available in their country and went into production of various health and beauty products using vegetable ingredients unique to the Brazilian landscape. Natura has pioneered natural cosmetics and was the first publicly traded company and also the world’s largest certified B Corporation company that adheres to highest standards of verified social and environmental performance, transparency, and accountability. Natura & Co, owns Aesop, The Body Shop and has interests in many other leading cosmetic brands. Natura is very conscious of its responsibilities to society and has done yeoman service in the field of waste reduction, climate protection and forest conservation and afforestation.

Natura is a direct sales company and products are available in stores and online. Their major brand lines are Kaiak, Natura Chronos, Natura Collages, Natura Crer Para Ver, Natura Ekos and Natura Mamae Bebe. Natura products are made from locally sourced ingredients such as Andiroba, Acai, Cacau, Cumaru, Murumuru, Pataua and Ucuuba. Natura has production facilities in different cities in South America, in New York and in France. While Natura stores are limited to Brazil, Natura products can be sourced from their eshop that ships products to most countries in Europe such as France, Belgium, United Kingdom, Netherlands, Germany, Ireland, Italy, Spain, Portugal, Austria, Luxembourg and Switzerland.

Natura has a range of body and bath products in the form of gels, oils, lotions and creams. They also have a range of exfoliators, cleansers and moisturizers that suit even the most sensitive skin types. Hair care products are available for all hair types ranging from oily to dry and leave lustrous and healthy hair. In their face care range, the most in demand product is their anti-aging creams, moisturizers, sun blocks, cleansers, toners, masks and specialized products for specific problems such as dark circles under eyes, concealers, serums etc., to enhance beauty with health. There is a non-allergic line of fragrances for men and women that uses natural perfumes. Natura also has a great range of gift sets and accessories that you a gift to you loved ones.

A Natura Brasil outlet can be located using the store locator on the website. Shopping can also be done online by keyword or through the categories. There are specific sections to follow the new products, best sellers and those on offers. As for product categories, you have bar soaps, body washes, exfoliators, lotions, oils, shampoos, conditioners, fragrances and gift sets. There are virtual gift cards that can be purchased to present to someone for those special occasions. On each product page, you can read the product highlights, ingredients and price.

Payment for shopping on NaturaBrasil.com can be made using Visa, Mastercard, Discover and American Express cards. Standard orders are delivered within 2 – 7 business days within US. Shoppers can expedite for second day or overnight delivery. Products can also be picked up at store. If you are not satisfied with the item, you can return same within 30 days for a full refund. For more information or queries on store locations, payment, cancellation, refund, career, or others, reach the Natura Brasil support.

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Last Update: September 13, 2024