Head Office
G/F Quad Alpha Centrum,
125 Pioneer Street,
Mandaluyong, 1550,
Metro Manila, Philippines
Customer Service
Phone: (02) 8888-NBS
Phone: 8888-627
Email: onlineorders@nationalbookstore.com.ph
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About National Book Store
National Book Store is a Filipino based company founded by Socorro Ramos and Jose Ramos in 1942. Headquartered at Manila, Philippines, the company employs more than 3,000 across the country. The stores mainly deal with books, stationery and office/school supplies. National’s subsidiaries include Anvil Publishing, Metrobooks and Powerbooks.
There are currently more than 200 National Book Store outlets across the country. You can use the store locator on the website to locate one nearest to your address. Besides address, find details of operating timings and directions. If you prefer to shop online, browse NationalBookStore.com to shop from a wide range of categories. To make your shopping more convenient, you have New Arrivals as well as Best Buy section. There is a Sale section for all those bargain hunters out there.
The main departments you will find include books, ebooks, toys, gifts, stationery, computer accessories and home/office furniture. Popular brands include Alpha Books, BenCab, Cavallini, Cross, Disney, Itoya, Lamy, Lapoche, Moleskine, Ooly, PanPastel, Rhodia, Sennelier and Sparks. Visit the Branch Directory for entire list.
Under books, the various genres you can explore include Academic, Children’s, Fiction, Non-Fiction and Lifestyle. You will be surprised that there are more than 90,000 titles to choose from. There are also thousands of school supplies. Payment for purchases online can be made using Visa, MasterCard or PayPal. You can also opt for net banking or over the counter payment.
The standard shipping should take 1-3 working days. Most in-stock items are processed same day. Note that National Book Store has a 7 day return policy for damaged items. Refund requests may be processed only in case of unavailable stocks. For more information or queries on payment, refund, cancellation, delivery, or others, reach the National Book Store support.
To Whom it May Concern:
I am writing to bring to your attention some issues with my local agency (ANC Packaging Services).
My complaint is that they failed to provide my SSS sickness reimbursement. As far as I’m concern, this was been already approved by the SSS and was been deposited to my Agency’s account. Yet, my agency did not release my reimbursement because as per them, I still have a remaining balance of my SSS Salary Loan. But, I know it is not the right process for the SSS sickness reimbursement. They have to release it regardless I have a monthly amortization for my Salary Loan. It takes 7 months waiting for their action to provide my necessary needs for my benefits but ended to nothing because of their bad services.
They had terminated my contract during my accident, January 21st and they insisted that the client (National Books Store) who terminated my contract and not them. They did not inform me regarding my contract status. They did not provide any information about my termination.
I filed a case against my agency (ANC Packaging Services) at NLRC (National Labor Relations Commission) and we had already talked and discuss regarding my complain last September 13, 2018 and the arbiter notice that the (ANC Packaging Services) did not follow the right procedure for the labor.
The next trial will be on September 20, 2018 . Please see attach for the details
Thank you for your attention.
Sincerely yours,
Jude D. Arcilla