Contact Nanjing Metro: Find below customer service details of Nanjing Metro, including phone and email. Besides contact details, the page provides a brief overview of the rapid transit system and its services. Reach the Nanjing Metro customer service below for queries, complaints or feedback.
Head Office
Metro Building
228 Zhongshan Road
Xuanwu Dist
Nanjing, 210008 China
Customer Service
Phone: 51899999 / 51896047
Email: [email protected]
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About Nanjing Metro
Nanjing Metro is a rapid transit system serving Nanjing, China. Launched in the year 2005, the metro operates 6 lines connecting to 121 stations. A single day Nanjing Metro transports close to 2 million commuters.
The lines consist of Line 1 (Maigaoqiao – China Pharmaceutical University), Line 2 (Youfangqiao – Jingtianlu), Line 3 (Linchang – Mozhoudonglu), Line 10 (Andemen – Yushanlu), S1 (Nanjing South Railway Station – Nanjing Lukou Intl Airport) and S8 (Taishanxincun Station – Jinniuhu Station).
Tickets can be purchased from manned stations or through vending machines. There are single fare tickets as well as ‘Jinlingtong’ smartcard to load multiple fares. The smartcard can be used on other modes of transport as well. Visit the website to view route map, calculate fares or get details of stations. For more information or queries on tickets, payment, refund, parking, lost and found items, or others, reach the Nanjing Metro customer service.
