Contact myHermes: Find below customer service details of myHermes.com, including phone and email. Besides contact details, the page also offers a brief overview of the logistics company. Reach the customer service below for queries, complaints or feedback.
Head Office
Hermes Parcelnet Ltd,
Capitol House, 1 Capitol Close,
Morley LS27 0WH, UK
Customer Service
Phone: 0330 333 6556
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About myHermes
myHermes is a parcel delivery service in the UK that was launched in the year 2009. It is part of Hermes Parcelnet Ltd, formerly known as Parcelnet Ltd. The company is headquartered in Morley, Leeds. There are over 4,500 ‘ParcelShops’ across UK where one can drop off parcel. Users can drop at any of the store or even have it collected from their address. You can see the price list on the website, including for worldwide delivery. Prices vary according to weight, from anything less than 2kg to up to 15kg. The parent company Hermes UK manages more than 235 million parcels each year.
On the myHermes homepage, you can get an instant quote by inputting the origin, destination and weight. Payment can be made online using major credit cards. You can also track status of orders online. Additionally, you can manage your booking by signing into your account. Most parcels are delivered within 3 to 5 working days. Items that are prohibited from sending include old antiques, hazardous goods, precious metals, diamonds, frozen food, perishable food, fire extinguishers, fossils, TVs, coupons, musical instruments, perishable goods, negotiable documents, bank notes and credit/debit cards, among others. For more information or queries on payment, refund, cancellation, tracking, or others reach the myHermes customer service.
Hello
This is the first time that I use My Hermes. I want to post a parcel from U.K. to China. My question: Who will be delivering my parcel inside China?
I know Hermes will deliver my parcel to the destination country. Where a service is not directly provided by Hermes you will use one of our established and world renowned third party partners to deliver your parcel. Please let me know which partners?
I know Royal Mail’s China partner is China post. FedEx have a FedEx China post parcel inside China.