Meridiana Head Office
Meridiana S.p.a.
Centro Direzionale
Aeroporto Costa Smeralda
Olbia, Sardinia
Meridiana Customer Service
Phone: 00 39 0789 52682
Email: callcenter@meridiana.com
Email: refunds@meridiana.com
Email:Â meridianaclub@meridiana.com
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About Meridiana
Meridiana is an Italian airline operating from its main base at Olbia Costa Smeralda Airport. Also functioning as Meridiana fly, the airline was founded as Alisarda in the year 1963. Established to promote tourism in Sardinia, the airline today connects major national and international destinations. The airline, headquartered in Olbia, operates scheduled and charter flights and has codeshare agreements with Air Malta, Iberia and S7 Airlines.
With a fleet of 20 aircraft, Meridiana serves over 4 million passengers annually. Major cities connected by the airline include Bali, Bologna, Brescia, Bucharest, Cairo, Cancun, Cape Verde, Catania, Cologne, Dakar, Dusseldorf, Florence, Genoa, Havana, Ibiza, Lampedusa, London, Madrid, Male, Malta, Marseille, Mauritius, Bergamo, Linate, Mombasa, Moscow, Munich, Naples, New York, Nice, Palermo, Paris, Rhodes, Rome, Stuttgart, Tirana, Venice, Vienna and Zurich.
The complete flight schedule and flight status can be viewed on the website. Tickets can be booked on the website or by visiting any nearest Meridiana or authorized sales office. Tickets can be further viewed and managed online. See the cancellation and refund policies before confirming the journey. The refund of a flight depends on the type of fare purchased.
Not just flights, visitors to the website can also search and book holidays and car rentals. Tickets can be purchased using all major credit cards. As for flights, for a small nominal fee, you can pre-select a seat with more legroom space. As for baggage, travellers are allowed to carry one cabin baggage with 8kg weight and one checked baggage with 23kg weight. Those with premier seats enjoy less baggage restrictions. For those who would like to carry more baggage than permitted under the fare, the same can be paid and booked online or at the airport. For more details on baggage restrictions, reach the customer service.
If you are a frequent flier, register for the Meridiana Club to earn and redeem points on every flight. There are three levels under Meridiana Club. The Gold level members enjoy dedicated phone, priority check-in, access to VIP lounge, priority baggage, among other benefits. For more information or queries on payment, refund, cancellation, baggage, check-in, or others, reach the Meridiana customer service via phone or email.
Good morning,
I am taking the liberty of contacting you because I noticed that an unauthorized payment had been debited from my VISA account on December 7.
The name mentioned is MERIDIANAFLY. Are you the interlocutor I need to be in contact with regarding this issue? It seems the transaction was settle through Paypal, but I don’t have any Paypal account – and never had one. Never did I travel with MERIDIANAFLY either.
Could you please let me know what I need to do in order to get my money back – 79,55 euros which were debited from my account without my consent?
Thank you in advance for your answer.
Of course, I am ready to provide you with all the information you may need so do not hesitate to contact me.
Best regards,
Jérôme Pineur