MeetMe Head Office
100 Union Square Drive
New Hope, PA 18938
United States
MeetMe Customer Service
Phone: 1-215-862-1162 (general)
Email: [email protected] (for advertising)
_____
About MeetMe
MeetMe is a social networking website that allows users to make friends through social games and apps. The service receives a chunk of its traffic from mobile. The website has over 1 million daily active users. Operated under MeetMe, Inc., the company is headquartered in New Hope, Pennsylvania. The company’s apps are available on iPhone, iPad, Android and Windows Phone and comes in all major languages. The service was formerly known as myYearbook.
Members can sign up with email or link an existing Facebook account to get started. Through the service, users can make friends, date or even play video games. The service is free to join. To have a highlighted profile, users can purchase the ‘Spotlight’ services. MeetMe’s revenue model is made up of advertising, native advertising, virtual currency, and subscription. In 2015, the company had revenue of $56.9 mn.
MeetMe in fact is currently ranked among the top 100 social apps in 150 countries. It’s technology also allows users to discover people nearest to their location and in particular, those with similar interests. Registered members can search friends through location, age, or by online status. Using the settings option, users can further manage the notifications, premium services and privacy options. Under privacy, one can block users, restrict profile views, messaging, among others. For more information or queries on profile management, payment, technical problems or others, reach the MeetMe customer service.
I sent many emails and no one has contacted me back I’m logged in and then it says I have to login again to view my diamonds and it won’t let me log in
First off I’d like to just start with that I’ve had this account for at least eight years or longer. I originally signed up, when the site was still called my yearbook. It eventually was switched over to meet me and I have still loyal use the app over the years. Are use the app regularly to Live stream and communicate with new friends. I recently met their 80,000 diamond requirement to cash out to get $200. I have a screenshot of my cash out. I was curious to as when I was going to receive my money so I emailed meet me multiple times now to get the same response. Apparently my account was deleted. I have no idea if I will or will not receive my 200 for the amount of time I’ve streamed. Every time I asked them questions I get the same sentence saying that my account was deleted and them disregarding my questions. I find it very shady that the first time I’m able to cash out they delete my account so they do not have to pay me. I have gone on to multiple strangers lives clicked on them and literally seen people having sexual intercourse, but yet I’m deleted? This is very unfair. If you meet me did not want to pay people they should not have advertise that if you receive 80,000 diamonds that you could do a cash out.
My MeetMe app shut down on me and when I logged back in I lost all my credits, diamonds, and favs and now recovering them is impossible. MeetMe customer service is difficult to contact.
Got banned from messaging people because “people were complaining about my message content”. I had no idea that asking other members, what their interests were would get me banned. Yeah I’m out! ??
I was talking to people as normal and I got kicked off the site for no reason saying I think you should look into this for me as its not fair as you can go through my messages and see this was before Christmas time and also I forgot my password when you have looked into this and please can you get back to me
The one problem I’m having is logging in through my mobile device the website does not load correctly and if it does load correctly it will automatically in about a minute log me off and will not allow me to log back on this is happening with other mobile devices they need to do a more updated version of a website to where it does not cause this issue
my account was blocked after some days i signed up..i complained and i was asked to change password and i did..and next is request for captcha or quick code..but am not seeing any code to add..and i find out that some guys in this site are after nudity and when u refused them..they report you…so this site has to be very careful in blocking people,they are blocking many innocent customers..please verify properly before kicking someone out of your site..thanks
Every time I try to send someone else a message. There’s a little black and red box that pop’s up and it says Whoops! Something went awry! I can’t see the next message that pops up.
I have been requesting to be removed from this site didn’t sign up someone else did. I’m in a relationship and it’s causing problems. Please remove me
This website or whatever you want to call it is garbage. I have the same thing as many other people… locked out of our accounts and no help from support. Will be contacting the better business bureau and possibly the FCC about having this site shut down.
Theres 2 fake profiles of me that I’ve been trying to get taken down for a few years. They’ve stolen Facebook pictures and posted them on this site. I WANT THEM TAKEN DOWN FOR GOOD!
i’ve been logged out from three accounts only a few minutes after creating the account and it says i’m invalid as well as doesn’t send a resent email what do i do
I’ve been blocked several times. For reasons and sometimes I see guys smoke and have sex right in front me. I was talking to someone and then I was blocked.
The verification screen says my phone number is incorrect but I haven’t changed my phone number in 20 years. I had this problem before and I ended up not bothering with Meetme until 3 days ago. I got on and today ran into the problem with verification of account. Ridiculous! I had been talking to a couple of nice men and now nothing.
there was an error in the email address i used to register for meetme and i now have been log out and i dont know what do now i keep receiving messages and notification but i cant log in ,i have also sent my email so the error could be corrected but yet they keep telling me a code has been sent , i want to know if i have lost my account or if something can be done ,
I’m locked out of my account. I have been for like two months now. It’s annoying. I’d like to be able to login and talk to my friends that I’ve made on there and can only contact through there. It tells me to verify my account. I try to verify. I’ve typed in my cell phone number and it keeps telling me that my phone number is invalid. I DONT UNDERSTAND WHY.
I am having the very same problem. Did anyone get back to you ? How come scammers are still on there. I read up that your randomly asked to verify. My login was through Facebook, that’s how I came to be on meet me. I bet there will be nothing done. I have been chatting to a nice guy and he’s going to be thinking I have washed my hands of him. I’m not happy that this has happened. How come I can still login to Skout.
Meetme’s customer support is lacking. I have 2 accounts, both of which are locked out due to “suspicious activity”. I’ve gone through and changed the passwords but when it reaches the Verification screen, it rejects my both cell number and home phone number(which I’ve had for over 7 years and over 14 years respectively) as invalid.
Attempts to reach Meetme by phone result in being referred to using the support email, but multiple emails over several months have yet to receive any reply.
I’ve been a member since 2008, and I’m not impressed with how things have gotten with the website.
I’m having a problem when I’m asked to varfiy my number I get number invalid how the heck my number can be in valid I don’t understand. Has this every happen to anyone besides me?? What did you do about it?
Somehow on my phone app, you have blocked me from my orignial profile. Then I had to make two more and cant even get into any of them.. I have not done anything distasteful yet you let women ask on there to get paid for sex? Then when I try and contact customer service I get no help let alone a link to reset my password, but you keep sending my notifications of people that want to meet me or get message me?
Another person profile disappear during my typing response. I think maybe I accidentally pressed something wrong. could I get that person back? If I blocked him /accidently/ how I can unblock him?
Received email as below:
We’ve found some suspicious activity on your account and have flagged it potentially compromised.
Your account has been temporarily blocked as a security precaution.
To unlock your account, please click here to reset your password.
I did reset my password multiple times. but still message throws as invalid logon. Please look into this issue or advise what to do next. Thanks
I got banned from meet me months ago for doing something distasteful on a bad day. Yet there has been discussions in length over killing white people, and the site allows bots on their to scam people. Where do you draw a line?
Can somebody justify why I’m banned from meet me live,and how my comments are inappropriate because I don’t understand why and who reported me
This site has gone way down hill. Used to be such a laugh with people chatting on the news feed.It now has live streaming so you can watch people’s cam! Apparently it’s monitored but it’s not because I’ve seen couples having sex, a guy shooting crap into his arm, a woman smoking a cannabis bong & a woman playing with her fanny. Still alot of scammers & still alot of people sending rude pics but nothing gets done about all of the above. Certainly not a site for meeting people!
I am having a hard time getting on it keeps saying it needs my number to verify thennitbsays its invalid what’s the deal but I’m still getting notifications
To Whom It May Concern
I did not register nor created a profile on Meetme, so needless to say I cannot delete something I never agreed to or created.
I constantly get spam mail from people checking out my profile and wants to meet. The email address all the spam is being send to is my work email, so if this do not stop with immediate effect you will leave me now choice but to take legal action.
I see this as an intrusion of my privacy.
I got kicked out of the app when I was chatting with someone who I was interested in. Then I went to login to the dating site it said wrong email or and app. Then I go to get and change the password, the site is asking me for the old password which I would not know because I login with my Facebook account. So help me out here..
I am having a hard time signing in and also changing my password. Everything was attached to my Facebook. And so when I try to apply that password as my old it doesn’t work. Please help.
You’ve had me locked out for 3 days saying my cell isn’t a valid number. Funny you continued to send alerts to it the entire time. I’ve emailed tried calling and filled out your stupid vitrifaction form so many times it’s mad me crazy. Not to mention that this may have been my opportunity to find some one. Yeah I’d like to meet some body that sets standards for you sorry excuse for customer service. Have them give me a call, Bob Platt 541 944 4323 I’m sure that the call will go through. I’ve had the number for as many years as I’ve tried to enter your site,
I have been locked out of the site. I got an email that said that it was flagged and to reinstate I needed to get a passcode and reset password which I did. Then it made me change the password which I did. They when logging in it asks for another passcode and asks for a phone number to text another code. But whenever I enter my cellphone number it says it is not valid. I have tried several different cell numbers and none of them are valid but they are all correct. So how am I supposed to correct this. There is a button for problems on this point but it never goes anywhere. The customer service or should I say lack of customer service or return emails is pretty non existent. Please either release the restrictions on my account or give me some advise on how to correct it.