Head Office
P.O. Box 1250, Dubai
Near Al Ghurair City, Deira
Customer Service
Phone: +9714 424 4444 (UAE)
Phone: +973 1750-4400 (Bahrain)
Email: bahcustomerservice@mashreq.com (Bahrain)
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Aboutย Mashreq Bank
Mashreq is a Dubai-based bank founded in 1967. The financial services company is one of the oldest banks in the UAE. There are more than 45 branches across the country. It also has presence in 12 countries, spanning Europe, Asia, US and Africa. Mashreq’s range of banking services include Corporate Banking, Retail Banking, International Banking and Treasury & Capital Markets. You can use the tools available on the website to locate a branch or ATM nearest to your address.
For individuals, Mashreq’s products include accounts, deposits, loans, cards and insurance. Under accounts, you have savings account, current account, among others. For corporates and business owners, the bank offers bussiness accounts, foreign exchange, business loans, investment solutions, cash management, to name a few. The bank also has a loyalty program called Mashreq Salaam. Account holders can earn points using the bank’s financial solutions. The points can be redeemed at partner outlets.
Account holders can also make good use of the digital banking solutions. With Mashreq Online, users can transfer money between accounts, view statement, pay bills and much more. If you are considering a new account with Mashreq, you can visit a branch or apply for one right on the website.ย For more information or queries on branch locations, credit cards, statements, or others, reach the Mashreq customer service.
Literally the worst customer service out of any company because there is no customer service team. All automated, and no way to speak with a person. You input your phone number and it says they will be in touch but after 3 days still no contact.
I would like someone from Mashreq to email me at the above address giving a phone number where I can speak to someone. Your customer care number avoids this. It is impossible for people living overseas to get in touch with Mashreq bank. Very poor customer service . I need to speak to someone ASAP regarding my card. . I cannot be reached at the registered number as I am out of town. They are always sending codes to that number which I cannot access. Please email me and give me a contact number of a live representative who can help me.
Hi
Please be noted that my debit card is expiring in this month 2019 . Received message from bank that this card will be delivered to me shortly. This message came a month and half but till date no news from bank side
Please do the needful at the earliest
Your bank is charging late payment fee even though payment is done online before due date. Regardless, all supporting documents were sent, they blamed holidays due to which they didnt receive the money. Your customer service wants customers to listen what they want to tell,,, customers have no right to put their stand…no any kind of requests are being entertained…your credit card service is too bad.
I have a complaint and need to talk to a LIVE customer care person. Your new menus are designed to avoid this… I am travelling and need to make bookings using my credit card and it appears I can’t make a booking with budget. Please advise or ask someone to call urgently