Marshall Headphones: How to contact the support

Head Office
Zound Industries International AB
Centralplan 15, Stockholm
111 20 Stockholm, Sweden
Phone: +46 (0)8 59 200 500

Customer Service
Email: support@marshallheadphones.com
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About Marshall Headphones
Marshall Headphones is a popular audio accessory brand licensed to Sweden-based Zound Industries. Zound designs, develops, and markets headphones around the world. Other brands in its portfolio include Urbanears, Coloud and Molami. Marshall, which is an established name in the guitar amplifier market, gets it’s name from the founder Jim Marshall, a pioneer of guitar amplification. Marshall Headphones was launched in October, 2010.

The product lineup includes speakers, headphones and accessories. Under speakers, you have Stockwell, Kilburn, Stanmore, Acton, Hanwell, and Woburn. As for headphones, you have in-ear, on-ear, over-ear, bluetooth and noise cancelling headphones. Headphones includes Mid ANC, Monitor Bluetooth, Major III Bluetooth, Mid Bluetooth, Major III, Monitor Black, Monitor Steel Edition, Mode EQ and Mode.

Shoppers can purchase Marshall speakers and headphones through offline retailers or directly on the official e-store. The list of retailers are published on the website. Payment for purchases online can be made using Visa, MasterCard, American Express, Discover and PayPal. During payment, you can also choose the delivery methods. The standard delivery in the US and UK takes 3 to 4 business days. As for return, customers enjoy a 14 day return policy. Products must be returned in its original condition for a full refund.

Need help with your product? There are user manuals published on the website to guide you through the usage. Most Marshall speakers and headphones carry a warranty of one year. The warranty covers any manufacturing defect. Warranty claims can be submitted directly on the website. For more information or queries on store locations, warranty, manuals, career/jobs, or others, reach the Marshall Headphones support.