Head Office
Lojas Americanas SA
R Sacadura Cabral. 102, Saude
Rio de Janeiro 20.081-902

Customer Service
Phone: 4003-4848 or 4003-1000
Phone: 0800-229-4848
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About Lojas Americanas
Lojas Americanas, also known as Americanas, is a leading retail chain in Brazil, operating both brick and mortar stores and ecommerce channel. Founded in 1929, Americanas is headquartered in Rio de Janeiro and employs close to 19,000. Some of its subsidiaries include Traditional Stores, Americanas Express, Americanas Blockbuster, Submarino and Shoptime. Besides Brazil, it is also the largest e-commerce group in Latin America.

For those who enjoy shopping at the comfort of their homes, Americanas.com is a perfect place to start. On the website, you can shop by category or keyword. You can filter products by brand, color, price, and other specifications. Products that you can shop on Americanas include t-shirts, shirts, jeans, trousers, women’s dresses, smartphones, computers, cameras, toys, furniture, kitchenware, home appliances, games, books, toys, among others. The catalog includes more than 500,000 products.

There is a Sale section on the website for those looking for discounts. Payment for purchases on Americanas can be made using Visa, MasterCard, American Express and Diners Club cards. During checkout, customers can see delivery methods and the delivery time period. If you are not happy with your purchase, Americanas offers a return policy of 7 days. For more information or queries on store locations, payment, refund, cancellation, delivery, or others reach the Americanas customer service.