Head Office
49, Boulevard Prince Henri,
L – 1724, Luxembourg
Chemin du Pré-Fleuri, 5
CP 165
1228 Plan-les-Ouates
Geneva, Switzerland
Customer Service
Phone: 1-877-212-0238 (Canada)
Phone: 01-55-50-29-92-36 (Mexico)
Phone: 888-623-2880 (US)
Phone: 4008-213-998 (China)
Phone: +65 67320663 (Singapore)
Phone: 045633333 (UAE)
Phone: 011-41 96 66 11 (India)
Email: contact.en-us@loccitane.com
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About L’Occitane
L’Occitane en Provence, popularly known as L’Occitane is an international retail brand of cosmetics and fragrances. Olivier Baussan founded L’Occitane in 1976 with the aim of creating a company that celebrates the ancient traditions of Provence, France. L’Occitane got its name from ‘the Occitan women’ in his native Provence. The brand has its headquarters at Manosque, France.
The entire range of L’Occitane’s products are manufactured from scratch in Manosque. The main ingredients are extracted from Immortelle plants and is sourced from Corsica . All the other ingredients are sourced from Provence. L’Occitane aims at preserving the traditional methods of beauty by contributing its bit to the environment. It supports a program which cultivates almond trees in Provence. It also contributes to preserving rare species of plants in Corsica by growing its own field of Immortelle flowers. It also encourages cultivation of lavender and other traditional plants.
L’Occitane believes that Shea butter is sacred and also calls it ‘Women’s gold’. They source Shea butter directly from various women’s groups in Burkina Faso. They have a huge range of products including fragrances, cleansers & toners, moisturizers, lip care, scrubs and masks, UV protectors & tinted care, eye care and face mists and body and strength shampoos. Immortelle reset is one of their best sellers and promises to reawaken, relax and refresh dull and tired skin in just 7 days.
Their most loved products are lavender foaming bath, almond shower gel and almond milk concentrate. For beauty tips and hair care tips, the website has some informative sections. They also have a very responsive customer care service and offers online shopping for all their products. There are gift cards available for those special occasions. Product categories you will find on the eshops include cleansers, toners, face creams, lip balms, moisturisers, shower gels, conditioners, soaps, shampoos, perfumes, among others. Purchases can be made using major credit cards. The delivery options are revealed during checkout. Most products also come with a 28 day return policy. For more information or queries on store locations, refund, shipping, cancellation, or others, reach the L’Occitane support.
