Head Office
Rio Elba 20 Col Cuauhtemoc
Mexico City,
DF 06500 Mexico
Customer Service
Phone: 01 800 92 LINIO (54646)
Phone: (55) 8525 1200
Email: contacto.mx@linio.com
Email: loyalty.regional@linio.com (loyalty program)
Other Contacts
Phone: 0-810-345-5464 (Argentina)
Phone: (1) 745-7888 (Colombia)
Phone: 2706 7700 (Chile)
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About Linio
Linio is a popular ecommerce company in Mexico. Founded in 2012, Linio has grown to become the largest online store in Latin America. It also has presence in Colombia, Peru, Venezuela, Chile, Panama and Argentina. Linio’s websites have close to 50mn visitors and has a catalog that spans 3mn products.
Products can be searched by keyword, brand or category. While the homepage showcases some of the top products, you can also look up the Sale section for trending and discounted items. The categories you will find on the website include apparel, footwear, fashion accessories, jewelry, cosmetics, healthcare products, home appliances, furniture, home decor items, computers, smartphones, televisions, cameras, electronics, books, among others.
Shopping can be done on the website or through the official smartphone app. You can pay for items through Visa, MasterCard, American Express and PayPal. During checkout, you can opt for regular shipping or express shipping. Linio also ships to major destinations in Latin America.
Once you have placed an order, you can login to your account to track status of delivery or request for cancellation. Linio has a 10 day return policy on most items. You will need to check the FAQ section on the website to know the items that are excluded under the return policy. Most refunds are processed within 5 to 10 working days. For more information or queries on payment, refund, cancellation, delivery, or others reach the Linio customer service.
