Head Office
Lids Sports Group
7555 Woodland Drive
Indianapolis, IN 46278
United States
Customer Service
Phone: +1 888-564-4287
Phone: +1 855-217-9893
Email: nil
About Lids, Inc
Lids is a retailer of wide range of sports clothing. Founded in 1993, Lids operates more than 1,100 stores across the United States, Canada and Puerto Rico. Operating as a subsidiary of Fanatics Inc, the brand primarily deals with headwear, novelties, apparel and sporting goods. Other divisions part of Lids Sports Group include Lids Locker Room, Lids Clubhouse and Lids Team Sports. Locker Room by Lids is a mall-based retailer of sports headwear and apparel. Founded by Douglass Karp and Ben Fischman, Lids operates from its headquarters at Zionsville, Indiana, US.
At Lids, you can find officially licensed and branded headwear of collegiate teams and major professional sports teams. At many Lids stores you will find the Custom Zone where you can customise your cap or team gear. You can even add embroidered autographs of professional sports athletes. Customers can use the store locator on the website to locate an outlet nearest to their address. For Internet shopping addicts, Lids.com offers ecommerce facility to browse and shop online. On the website, you can shop by keyword or category. Top features brands include Adidas, Jordan, Nike, Oakley, Champion, Lacoste, Billabong, Ariat, Avid, Costa, and DC Shoes.
As for teams, you can shop for apparel of MLB, NFL, NBA and NHL teams. Find branded merchandise representing Atlanta Hawks, Chicago Bulls, Dallas Mavericks, Houston Rockets, Los Angeles Lakers, Miami Heat, Toronto Raptors, Denver Nuggets, Brooklyn Nets, Buffalo Bills, Chicago Bears, Dallas Cowboys, Houston Texans, New York Giants, Seattle Seahawks, Washington Redskins, Boston Red Sox, Chicago Cubs, Cincinnati Reds, Detroit Tigers, New York Yankees, Pittsburg Pirates, Texas Rangers, to name a few.
Internet shoppers can shop for hats, jerseys, sweatshirts and tshirts for men, women and children. The Sale section lists hats, apparel and merchandise selling on discount. Filter products by price, newest or top trending. On each product page, you can read description along with size and other related details. Purchases on Lids.com can be made using Visa, MasterCard, Discover and American Express. You will find standard and expedited shipping options during checkout. Standard delivery within US takes 3-7 business days. Shipping to Canada can take 5-10 business days. To other destinations, the delivery can take 7-21 business days. The website’s FAQ section has details of cost and timeframe.
Often after receiving the product, you could have a change of mind due to color or wrong size, but when shopping with Lids you will enjoy 90-day returns. Return the products unused to receive full refund. Are you a regular shopper? You can earn points and enjoy other benefits with Lids Access Pass. With Lids Access Pass Premium, members can earn extra discounts at stores, exclusive offers and more. For more information or queries on store locations, payment, cancellation, or others, reach the Lids support.
I purchased 2 jerseys at a Lids retail store and was charged $10 more on each jersey than the price tag stated. Jersey marked $75, charged $85. Jersey marked $100, I was charged $110. I can’t get my $20 back from the store.
I have ordered a Cap from Lids on the 24 July 2022, until this day it has not arrived, they have taken my money but not delivered by goods, tracking keeps saying shippined and delivery is 8 August, we are now past the date and still nothing, how do we get in contact with Lids
I’m going through the same thing right now. I ordered Sept 30, it’s been out for delivery since Oct 10 and it’s now Oct 19th. Can”t seem to get through on chat or the 888 #
Mistake was made at store# 6381. I had a Pendleton dress hat embroidered. The style of lettering was embroidered in the hat was wrong. I proved the cost of the hat through Capital one.They reimbursed me the cost of the hat,and credited me the cost of the embroidery.I have had many hats embroidered by your company. This was the first mistake.I am very appreciative of them compensating me due to this mishap. I will continue on patronizing your company.Thank you again.
I recently had a hat made at Lids store #5156, the manager at the store Nolan, went above and beyond to make my hat better than I expected. I am a US Navy Veteran, and Nolan said “ Thank you for your service “ and was extremely polite and professional. I live 45 minutes away from store #5156, however I will continue to shop there due to Nolan’s kindness