Head Office
Lidl Great Britain Limited
19 Worple Road
Wimbledon
London SW19 4JS
Support
Phone: 0800 977 7766
Phone: 0370 444 1234
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About Lidl UK
Lidl began in the UK in 1994. The German discount store chain boasts of more than 800 stores across the country. Lidl stores are also spread across the US and European regions. Founded by Josef Schwarz, the discount store chain is part of the Schwarz Gruppe family. Headquartered at London, Lidl UK manages operations through a staff that exceeds 22,000. For managing the supplies swiftly Lidl also has thirteen regional distribution centres. The leading food retailer works closely with local suppliers for quality items at lowest possible prices.
Through the store locator on the website new customers can locate a Lidl nearest to their address. A Lidl store can be located by city, zip code or current GPS position. Before heading to the store access the weekly savings brochure to know what is on discount. You can navigate through the brochure online or ask the store to add your mail address for postal delivery. Customers enjoy savings on a wide range of items, from food, cosmetics to household supplies.
Customers can access the Lidl catalog on the website and familiarise with the products that can be purchased on next visit. The website’s homepage has some of the latest and hot selling products. Additionally, you can explore the catalog through sections like Fruit/Veg, Fresh Meat, Fresh Fish, Bakery, Frozen, Food Cupboard, Baby, Pet, Health/Beauty, and Cleaning & Household. And as you explore the departments, you can see the full range of items along with the highlights. The product pages have details of price, weight, ingredients and other key information.
Food lovers can head to the Recipes section online to explore collection of new and favourite recipes. Currently, Lidl UK does not offer online shopping facility. You can keep checking on the website or Lidl smartphone app when the feature should be available. Are you regular at Lidl? Download and register on Lidl Plus for rewards and coupons. Members enjoy extra savings and get access to weekly coupons and scratchcards. You also receive exclusive discounts from partners. For complaints or queries on store locations, cancellation, refund, career, or others, reach the Lidl UK support.
I visited south Gosforth Lidl today at 13:27 and can only describe my visit as disappointing. Whilst waiting at the checkout, I was horrified at the tone the checkout operator used towards the couple in front of me. To say she was downright rude was an understatement and as the couple were Asian, I assumed that she was being racist towards them, until I realised that she treated me with the same disrespect as them. Apparently the Lidl app machine was not working, so I could not access the special offers, nor accumulate “points” towards my coupons off, for spending in your store. She did not apologise and dismissed me saying I would have to contact customer services. All I can say is that my experience at other stores, such as Aldi, Forrest Hall, are completely different, the staff being very polite and helpful. I have decide that in future, I will no longer give my custom to your store and will shop at stores where I feel valued and appreciated.
Yours G. Teal