LateRooms Head Office
The Peninsula
Victoria Place
Manchester M4 4FB
United Kingdom
LateRooms Customer Service
Phone: 0333 0143 701 /703
Phone: 0333 014 6269
Phone: +44 (0) 333 0143 701 (international)
Email: accounts@laterooms.com (payment related)
Email: affiliates@laterooms.com (affiliates & partnership)
Email: corporate@laterooms.com (corporate booking)
International Support
Australia: +61 280318211
France: +33 975181051
Germany: +49 6950070759
Italy: +39 5211857104
Ireland: +353 (0)16950044
Malaysia: +603 62074419
Singapore: +65 64155326
Spain: +34 902022810
USA: +1 6463688415
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About LateRooms
LateRooms is an online hotel booking company, founded in the year 1999. Headquartered in Salford, Greater Manchester, LateRooms boasts a network of over 150,000 properties worldwide. The UK-based company allows guests to book directly on the website using major credit or debit cards. There are over 2 million guest reviews on the website to help visitors assess their choice. In 2012 and 2013, it was named as the Best Hotel Booking Company by British Travel Awards. Operated by Late Rooms Ltd, the company is a member of the TUI Travel PLC Group of Companies.
Guests can search for discounted hotels on the website or the smartphone app. Hotels can be filtered by city, price, distance, star rating, accommodation type or facilities such as WiFi, gym, indoor pool, business centre or airport shuttle. The hotels listed provides details of the rooms, customer reviews and check-in/check-out information. Look for Special Offers section to view some of the latest deals and discounts on properties worldwide.
Once a booking has been made, a receipt showing confirmation will be sent to guests’Â email. Reservation of properties can also be made over phone. Guests can ask for hotels, apartments, Bed & Breakfast, or even guest houses. LateRooms does not charge booking or cancellation fees. A debit or credit card will be asked only to secure booking.
If you have already reserved your hotel, you can access your existing and past bookings from your registered account online. Members get personalised offers and massive discounts on hotels worldwide. All payment details will be securely saved and used for future booking. You can also view or cancel your booking on the Account. Cancellation policies vary with each hotel. You can read the cancellation and refund policies on the booking confirmation.
Corporate users can take advantage of the Business Account. The benefits include free exclusive hotel offers, reservations report, offline assistance, personal travel desk, full account management, invoice payment solution, among others. If you are a hotel owner, you can be part of the LateRooms network. You only pay a commission on the confirmed bookings. There is no set-up, admin or annual fees for joining. For more information or queries on new booking, payment, cancellation/refund, or others, reach the LateRooms customer service via phone or email.
I don’t understand your service cause iI tried to cancel a reservation in Greece (Syros) ref;32377540R
and you didn’t understand.Th hotel sent you the same message of cancellation and you have continued to send me a confirmation of my reservation instead of a confirmation of my cancellation???
Please do as we ‘d like. Thank you