Head Office
15 Casco St
Freeport, ME 04033
United States
Customer Service
Phone: 800-441-5713 (local)
Phone: 1-207-552-3051 (international)
Phone: 0570-08-8540 (Japan)
____
About L.L.Bean
L.L.Bean is an American apparel company specialising on products for outdoor uses. Founded by Leon Leonwood in 1912, the company is headquartered in Freeport, Maine. In 2015, L.L.Bean had net sales of $1.6 billion and shipped over 15.5 million packages. L.L.Bean has a million square foot distribution facility in Maine which employs nearly 2,500 people. Some of the company’s associate brands include Maine Hunting Shoe, the L.L.Bean Boot and the Boat and Tote Bag.
L.L.Bean’s first store was opened in 1917. It is still in the same spot and is open round the clock. L.L.Bean operates over 27 retail stores outside of Maine. Locations include Colorado, Connecticut, Illinois, Kansas, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont and Virginia. Outside of US it has 19 stores in Japan and 53 in China.
The apparel company also operates an e-commerce model. It serves over 200 countries. Product categories found on the website include jackets/coats, vests pants, hats, gloves, watches, sunglasses, wallets, shirts, sweatshirts, sweaters, blazers, jeans, kids clothing, footwear, outerwear, camping gear, snowshoeing, fitness gear, ice skates, fishing, hunting apparel, hunting gear,, tote bags, luggage, backpacks, to name a few.
There is a Sale section on the website for those looking for some great bargains. Products can be filtered by brand, price, color, and sizes. You have detailed description on each product along with customer reviews to help you with your shopping. Purchases online can be made using Visa, MasterCard and American Express cards. L.L.Bean offers free shipping in the US and Canada. Standard shipping takes 2 to 5 business days. You can opt for Express Delivery to expedite your order. Customers also have the option to order online and pick the item at any of the store nearest to your address.
If you are not happy with your purchase you can return the product in its original condition for a full refund. Register for the L.L.Bean Visa card for earning reward points on every purchase, discounts, among other benefits. For those special occasions, you have the option of buying physical or virtual gift cards that can be given to your friends and family. For more information or queries on  payment, refund, cancellation, shipping, warranty, or others, reach the L.L.Bean customer service.
