Find below the customer service details of Kwai. Besides contact details, the page also offers a brief overview of the social network.
Head Office
No. 6 Shangdi West Road,
Haidian District, Beijing, China
Support
Email: customer-service@kwai.com
Email: feedback@kwai.com
_____
About Kwai
Short videos and trends are the in thing today and one of the leading providers of a platform and social network for short videos is Kwai. They are known for the cool and funny videos that are posted on it. One can be a consumer or a creator on Kwai. You can watch, like and enjoy videos and memes posted on it by creators, or you can create recordings, videos of your life and play the daily challenges.
Kwai, also known as Kuaishou is an app that can be downloaded from the App Store for iOS devices and from the Google Play Store for Android devices. It is similar to TikTok and has over 150 million users, excluding the Chinese market. Kwai is a short video sharing mobile app which is also a social network with a special effects editor for videos, making it extremely easy to use. The company has its headquarters in Haidian District, Beijing.
The app was first introduced in 2011 by Kuaishou Technology. Users have to be adults above the age of 18 years. You can browse and see what you want to watch. Kwai also gives you the option of downloading and saving your favorite videos so that you can watch when you are free. Downloaded videos can be viewed offline as well. One can also share favorite videos on other platforms such as Instagram, WhatsApp, Twitter, Messenger and many others.
Users enjoy choosing their favorite content such as dance, music, memes, blogs, humor, makeup, beauty, fashion, sports, pets, entertainment and many other areas of interest. Kwai is a major source of entertainment and can keep you happily engrossed for hours on end.
Kwai also gives a canvas for your creativity where you can become a creator of short videos and upload them onto the platform for others with similar interests to see and enjoy. One can either create videos on existing topics or start a new trend. The videos uploaded have the capability of becoming a source of income for you.
With Kwai’s new video editor, creating the dream video is easy and included in the app. You can choose photos from your mobile phone, add music and upload the short video in a matter of minutes. All editing aspects are available to help you dub, cut, crop, merge and create a complete video. There are also options for stickers and embellishments for your video. You can use the animations and effects to create magic.
Business owners can make cost effective ads using Kwai app. One can select a target audience, set a budget and build ads that are effective and target oriented. Advertisers find Kwai a great platform to enhance branding of their products or companies. Kwai has seen many success stories of companies using the platform to create a buzz and interest with campaigns, hashtag challenges and stories. For queries or feedback on the app, you can reach out to the Kwai support team on the email provided at the beginning of this page.
