Head Office
Just Energy
80 Courtneypark Dr. West, Units 3 & 4
Mississauga, Ontario L5W 0B3
Customer Service
Phone: 1-833-757-1615 (support
Phone: 1-855-841-9086 (sales)
Phone: 1-877-240-3931 (account)
Email: cs@justenergy.com
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About Just Energy
Just Energy is a Canadian energy company established in 1997 and operating from its headquarters at Mississauga, Ontario. The company is a provider of natural gas, electricity and green energy for consumers across Canada and the US. It also has operations in Germany, Ireland and the UK. Listed on the New York Stock Exchange, the energy provider caters to more than 1.6 million residential and commercial customers. Hudson Energy, Commerce Energy, Tara Energy, Amigo Energy, Momentis and Hudson Energy Solar are some of its associate companies. Part of Just Energy Group Inc, the brand’s vision is to be the “gold standard in retail energy delivering stability, value and innovation”. For the year ended March, 2019, Just Energy posted sales of $3.8 billion.
Customers are offered a variety of electricity and gas solutions, including fixed-price, flat-bill and variable-price products. They are available on both short-term and longer-term contracts. To start a service, you can speak to Just Energy support via phone or submit the enrollment form on the website. You can know the costs, benefits and related details of residential and business plans online. There is no cost to sign up and should you decide to cancel. The higher the contract term, the lower the costs will be. The same goes with natural gas.
Contract summary, along with terms of service are available to download and read. Commercial users can request for a free audit to choose the right plan and cut energy expenses. Just Energy will help with automating your lighting and HVAC controls, metering and submetering, and energy data monitoring and analytics.
Current states where Just Energy services are available include California, Michigan, New Jersey, Georgia, Illinois, New York, Indiana, Ohio, Pennsylvania, Massachusetts, Texas and Maryland. In Canada, you have Alberta, British Columbia, Ontario, Quebec, and Manitoba. Existing customers can download the Just Energy smartphone app to track usage, schedule service reminders and track bills and payments. You can also get alerts on local outages and weather forecasts. Bills can also be paid by signing into your account on the website. You can pay your bills by all major credit cards, as well as Internet banking. You can also sign up for auto debit.
Loyal customers can join the Perks Rewards Program and earn points every month. Members earn points every time they spend a dollar for any of Just Energy’s products. Points can be redeemed for shopping, smart energy products and dining gift cards.ย For complaints or queries on locations, payment, cancellation, outage, bills, career, or others, reach the Just Energy support.
