Jumeirah Hotels Head Office
Al Sufouh Road, PO Box 73137,
Dubai, UAE.
Jumeirah Hotels Customer Service
Phone: 800 JUMEIRAH
Phone: 800 58634724
Email: info@jumeirah.com (general)
Email: sirius@jumeirahsirius.com (loyalty programme)
International Contacts
Australia: 1 800 269388
Brazil: 1 877 854 8051
China: 4008866087
France: 0800 910379
India: 000 800 440 2144
Italy: 8008 70121
Mexico: 01 800 925 0323
Pakistan: 00800 90 971011
Russia: 8800 555 0324
Spain: 900 977050
Singapore: 800 1011759
Switzerland: 0800 561196
UK: 0800 082 8000
USA: 1 877 854 8051
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About Jumeirah Hotels & Resorts
Jumeirah is a Dubai-based hotel chain that was founded in the year 1997. The Jumeirah Group currently operates some 22 hotels in 9 countries including Dubai, Abu Dhabi, UK, Italy, Turkey, Germany, China and Kuwait. The hotel chain owns the world’s most luxurious hotel Burj Al Arab Jumeirah.
Reservations of Jumeirah hotels can be done directly on the website or smartphone app. Retrieving and making changes to a booking can also be made online using the confirmation number and email. As for payment, credit cards are only used as a form of guarantee. Charges will be applied only at the time of check-in. Dont miss the offers section to grab hot deals and discounts on stay and lifestyle.
Jumeirah’s properties include Jumeirah at Etihad Towers in Abu Dhabi; Burj Al Arab Jumeirah, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Bilgah Beach Hotel in Baku; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; Pera Palace Hotel Jumeirah in Istanbul; Jumeirah Bodrum Palace, Bodrum; and Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.
For regular guests, there is Jumeirah’s loyalty programme called ‘Jumeirah Sirius’. It has three tiers – Blue, Silver and Gold. Guests can earn and redeem points every time they check-in at a Jumeirah hotel. Members enjoy other benefits such as free WiFi, complimentary night stay, discount on spas and restaurants, late checkout, airport transfers, lounge access, among others. Membership is free of charge. The Jumeirah Sirius Points can be exchanged for rewards and other privileges. Also, the points do not expire as long as they are collected every 12 months. For more information or queries on new booking, payment, refund or cancellation, reach the Jumeirah Hotels customer service.
