Jabong Customer Care
Phone: 1 800 258 5555 (toll free)
Email: care@jabong.com
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To view or track your Jabong order click here.
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To look for latest offers and deals from Jabong click here.
About Jabong
Jabong began operations in India in the year 2011. It is the fastest growing fashion and lifestyle e-commerce portal. Currently, the Jabong website features over 300 lifestyle brands. Product categories found on the website include shoes, clothing, sports items, bags, jewellery, accessories, beauty products, fragrances, home & living, among others.
Besides categories, visitors to the Jabong website can also shop by brands. Some of the popular brands found include Arrow, Allen Solly, Barbie, Biba, Buckaroo, D&G, Disney, Fila, Ganuchi, Hidesign, Hush Puppies, Inkfruit, Lee, Levi’s, Lotto, Nike, Pepe, Puma, Reebok, Spykar, Woodland, Wrangler and more.
On each product listing, visitors can find relevant pictures, product, brand information, product reviews and much more. Payment on purchases can be made by credit card, debit card, net banking and Cash on Delivery. As for shipping, Jabong currently offers nationwide free shipping. Most orders are dispatched within 24 hrs.
If you dint know, Jabong offers a 30-day return policy. Products can be returned for a full refund. However, note that not all products has a 30-day return policy. Inner wear, lingerie, fragrances, beauty products and jewellery cannot be returned. For more details, visit the website or speak with a Jabong customer care representative.
I have ordered an item wide order number 180106576330609 and not yet delivered yet and i got an email with delivery confirmation. After i register a complaint they have communicated such that its delivered without mentioning the courier name and contact number of the courier agent.
The service offered by Jabong is very bad and we lost the money totally it seems. So who ever read this please avoid order anything in Jabong
I have ordered 2 sets of shoes but unfortunately received only Sneakers but till date chasing for Black formal shoes. In spite of constant follow up with complaint no 48815456 dated 26th Sep 2017 , till date no response where it has been delivered .
Requesting your respective department to either have physical verification from your end for logistic team . In case your investigating team is so engaged with new orders than kindly credit shoes amount in my bank account . Please do the needful to avoid any further inconvenience .
Why Jabong takse so much time to deliver the products. They take 6-7 days to sip the products. Over all they take 12-15 days to deliver the product. More than worse experience with your delivery process.
I am so frustated now. Tried calling customer care like 10 times a day and no one is picking up. Dropped up an email 10 times didn’t got any reply there also.
Can you tell me whats the issue with Jabong customer care support? Should we stop buying things from jabong??????
There are two products I want to return but on your website the status of the order is not updated yet.
So I am not able to generate the return request and as usual no one is attending my call on your customer care number.
Generate a return request for me and schedule a pickup from the same address where delivery was done as soon as possible. Mentioning the details below.
Order ID : 160718624297405
Product to be return : TREND ARREST
NAVY BLUE PRINTED PALAZZO
SIZE : M
Reason : Size is big
Payment return mode : Credit Card (Same payment mode)
Order ID : 160718620665629
Product to be return : TREND ARREST
MULTICOLOURED PRINTED PALAZZO
SIZE : L
Reason : Size is big
Payment return mode : Credit Card (Same payment mode)
Also 3 already paid products are not delivered to me from past 1 week and ther is no status update on website .
What the hell is wrong with Jabong. They should shutdown before people start reaching to their head office in Gurgaon
Item purchased through order no.160513531775803 was returned by me through a courier agency ,and it was delivered to your agency (gojavas) on 25-o5-2016 But the Amount has not been refunded even now. Is this what I get for believing in your Returns policy ? Please please please refund my money in my bank Account…