Indiatimes Head Office
Indiatimes Shopping,
C/o Times Internet Ltd.
Times of India Group),
Top Floor, 10, Darya Ganj,
New Delhi – 110002
Indiatimes Shopping Customer Care
Phone: +91-9876848888 / 9989468888
Email: customerservice@indiatimes.co.in
Complaints
To escalate your complaint write to operationhead@indiatimes.co.in
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Track Order
To track your order made through Indiatimes Shopping click here
Offers/Deals
To access daily offers and deals offered by Indiatimes Shopping click here. Deals can be searched through brand name and price.
About Indiatimes Shopping
Indiatimes Shopping is an ecommerce shopping portal launched by the Times of India Group in the year 2000. Today it is a leading online portal with over 1,000 vendors and 1 lakh products. In July 2011, the company reached sales of Rs 1 crore a day. About 70 per cent of the sales comes from the metros. The website, with over 15 lakh members, records 3,000 transactions each day and has over 17 million visitors each month. Indiatimes Shopping is owned and managed by the Times Internet Ltd.
Visitors to the shopping site can purchase books, magazines, computers, cameras, flowers & gifts, electronics, health/beauty products, watches, jewellery, music, movies, games, toys, and home appliances such as air conditioners, refrigerators, sewing machines, toasters, vacuum cleaners, washing machines, microwaves, food processors, coffee makers, irons and dishwashers.
Purchases can be made through credit card, debit card, net banking, cheque, demand draft, Paymate, and gift certificates. Note that Indiatimes Shopping accepts returns within 7 days of shipment. All products should be returned in original condition with tags intact as attached in the product.
Its really a pain shopping with India Times. Absolutely the shameless attitude of the people of Indiatimes shopping, despite calling them several times, they will com eup with a standard response of “your case manager will contact you with in 3-4 working days” and ironically that 3-4 days doesn’t come ever and again you have to call back to hear the same kind of frustrating reply from them.
Its really height of anything with false commitments and no solutions. It is a really a test of ones patience while shopping with India times and thereafter following up with them for getting your money back.
Horrible shopping with indiatimes. i had placed an order on the 10th of August. Not been delivered till now and the customer care executives don’t know the status of the same.tells me the status of the order/ same thing which i can see in the net. Horrible company
I ordered “the oath of vayuputra on 27/2/2013 and paid through netbanking. Initially they confirmed the order ( no.3002052073) with date of receing the book as 6/03/2013 thereafter another message from them said it will reach by 11/03/2013. On my complaint no.738858 dated 14/03/2013 they said it will reach by 23/03/2013, even on 20/03.2013 they confirmed that it will reach before 23/03/2013. today i. e.on 21/03/2013 they said due to some technical problem the order is cancelled.. This company after keeping my money for a month rejected the order due to their internal difficulties. I will very strongly feel that they are an absolute fraud
Really a fraud company. Why do you run your business when you cannot satisfy the customers? Really this a hopeless shopping site. If you want to purchase any products, please do it from flipcart.com or snapdeal.com. Indiatimes and naaptol are waste.
Never buy anything from Indiatimes shopping website. 100% fraud. They are not keeping up their words. Still I didn’t receive my product.
Horrible Service! I purchased a 541″ Plasma TV on 12th July. two weeks after the order i got a defective TV which is broken. I complained but they said they will replace. Its a month and i call them daily, dont see anything happening. Wont shop with them again.
The customer service and operation head both are useless. They do not do anything. The customer will suffer and will be harrassed
I have purchased an SANSUI LCD TV 19″ HD from Indiatimes Shopping on April 9, 2012
So in response with that they sent an SANSUI LCD TV but the TV received is not starting for a single time.The TV received is defective. It is not starting.
Then i contacted but there is no positive response from them.They said that you have a warranty card and you can repair it.Please tell me that a new product which is not started for a single time need a repair.It means that the indiatimes shopping sends defective items and there is no response for that.
Dont buy nothing from this site.
All are fraud.
Horrible Company!!! Horrible Customer Support!!!! and Horrible Service!!! Will never shop with them again!!!!