Head Office
IG Markets Ltd
Cannon Bridge House,
25 Dowgate Hill,
London EC4R 2YA
Customer Service
Phone: 0800 409 6789
Phone: 0800 1953100
Phone: 0207 896 0079
Email: helpdesk.uk@ig.com
International Support
Phone: +61 (3) 9860 1734 (Australia)
Phone: 01 70 98 18 18 (France)
Phone: 0800 664 8454 (Germany)
Phone: 800 897 582 (Italy)
Phone: +65 6390 5133 (Singapore)
Phone: 00971 (0) 4 559 2108 (UAE)
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About IG
IG is a UK-based trading and investments provider. The company, founded in 1974, employs over 1,400 with offices worldwide. Regulated by the Financial Conduct Authority (FCA), IG boasts of 185,800 clients, as of 2017. It has a powerful and intuitive trading platform, with low commission rates and fees. There are no sign-up, exit or platform charges. Starters can open a share dealing account or an IG Smart Portfolio or a SIPP to pay no capital gains or income tax. The share dealing service gives users instant access to thousands of shares and ETFs at low commission rates.
Share dealing account holders can trade more than 9000 shares from a range of global stock indices. The prices are offered in local denominations. You can execute trade “at quote” or “on exchange”. If you are yet to open an account, you can see the procedures and documents needed for activation on the website. Users can also see the charges and fees. Dividend payments are deposited directly into account. To withdraw funds, you can login to your account and “select withdraw funds”.
For those who would like to have a fully managed portfolio, there is the IG Smart Portfolio. IG will build your portfolios using market-leading iShares ETFs and manage them using asset allocation models. IG will determine your risk appetite and help you find a portfolio when you start a new account. IG Smart Portfolios are built exclusively with BlackRock’s iShares ETFs. The ETFs have low fund charges. Other IG products include the Individual Savings Account (cash ISA, stocks and shares ISA), self-invested personal pension (SIPP) and exchange traded funds (ETF). Markets to trade include Forex, Indices, Shares, Commodities and Cryptocurrencies.
Registration for new accounts are free. Users can can add funds via debit card, PayPal, or by bank transfer. The IG platform makes it easy for buying and selling shares. You can buy/sell, mention size, put stop loss, place a limit order, set a watchlist, set up trading alerts, view market data on a chart, use indicators and drawing tools and much more. All the features can be explored through a free IG demo account.
If you want to add an MT4 account, you can login to My IG and choose to add an MT4 account. The IG trading platform is available for both web and smartphone app. You can manage and monitor all your open positions, open and close new trades through the app. For queries on new accounts, trade, investments, buying/selling, deposit, withdrawals or others, you can visit the Help section or call the IG customer support.
